Flight Operations Administrator

4 days ago

Mississauga, Canada Porter Airlines Inc. Full time

Job Summary:
**The Fixed-Term Flight Operations Administrator will be responsible for managing and maintaining all administrative processes and tasks for the Flight Operations department.**: Duties & Responsibilities:
- Manage sensitive information in a confidential manner, using discretion and judgment in administering and handling projects involving financial, competitive and other critical and sensitive information- First point of contact for all Crew members for administrative support and guidance- Edit, author and format Flight Operations Admin Guide- Facilitate and track Pilot headcount in accordance with monthly attrition- Create all Crew surveys for input and feedback on departmental changes and policies- Prepare Crew communications where necessary on behalf of VP, Flight Operations (announcements, events, procedural changes, etc.)- Manage and track Flight Ops Admin expense reports- Coordinate Pilot and Cabin Crew Wing Ceremonies and other events- Liaise with Chief Pilot regarding scheduling infractions, prolonged illnesses, etc. of Pilot group- Coordinate with CP all administrative duties regarding pilot upgrades, base relocation and LOAs- Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
- Other duties and projects as approved by the Director, Flight Operations

Behavioural Competencies:
**Concern for Safety**: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.**Teamwork**: Working collaboratively with others to achieve organizational goals.**Passenger/Customer Service**: Providing service excellence to internal and/or external customers (passengers).**Initiative**: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.**Results Focus**: Focusing efforts on achieving high quality results consistent with the organization’s standards.**Fostering Communication**: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.**Exemplifying Integrity**: Treating others fairly, honestly, and respectfully, furthering the integrity of the organization and its relationships of trust with team members and the broader community.**Inspiring Others**: Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers.**People Leadership**: Assuming a leadership role in helping others achieve excellent results.**Leading Change**: Recognizing the need for change, being open to new ideas and methods, and championing transformational change within the organization and beyond.

Qualifications:

- Previous cabin crew experience is considered an asset- Strong organizational and communication skills- Ability to be flexible with working hours, including the ability to travel- Ability to multitask and manage a team, including Administrators and Pilot Recruitment Administrators- Ability to build and maintain solid business relationships with key pilot recruitment partners- Embodies and exhibits the Porter values in everyday work- Post-Secondary education is considered an asset

Company Description:

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