Windows System Administrator

3 weeks ago


Toronto, Canada Etopia Technologies Full time

Etopia Technologies, an Omaha-based IT Managed Service Provider, is seeking a highly motivated Windows Systems Administrator to join our growing team.  Our company focuses on providing secure, reliable IT solutions for our many customers.  We are currently seeking a candidate highly focused on customer success through project implementation, ongoing technical support and an ability to mentor Tier 1 and Tier 2 Support Technicians. 

 The successful candidate will demonstrate competency in the following: 

  • Active Directory, Group Policy, DNS, DHCP and other core windows services to include support for existing environments, new deployments and server migrations. 

  • Understanding of Microsoft 365 and Azure AD/Entra ID  

  • Microsoft AD Sync tool for username/password synchronization with Azure AD/Entra ID. 

  • Basic understanding of IP networking 

  • Remote Management and Monitoring tools such as Kaseya, Syncro, Atera, ConnectWise or Datto RMMs 

  • Scripting experience with languages such as PowerShell, Batch files, WMI or VBScript  

  • File and Print Server Management including NTFS and SMB permissions 

  • Mentoring skills to assist other team members in their customer support activities 

  • Creating and maintaining customer as-built documentation and implementation procedures 

 Do you have what it takes? 

  • Strong project planning skills for highly successful implementations 

  • Excellent communication skills and a passion for customer service 

  • Ability to work in a positive and fast-paced team environment 

  • Excellent problem solving and organizational skills 

  • 5+ years of related working experience preferred 

This position offers a fast-paced, customer focused working environment that challenges our team members to grow their skills daily.  We encourage and will assist with certifications and training.  Etopia offers insurance benefits, PTO, 8 paid holidays and a 401k program.    



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