Maintenance Coordinator

1 week ago

Coquitlam, Canada Emterra Group Full time

Maintenance Coordinator

Coquitlam, BC Full-time $60000.00/year

Emterra Group is a leader in providingintegrated recycling resource management and waste disposal solutions to theindustrial, commercial and institutional (ICI) sectors and municipalities throughoutCanada. Our view of waste management means maximizing recycling and wastediversion. Whether you see it as garbage, waste, trash, rubbish or junk,we see waste another way – as a resource to be collected and recycled into new,usable products. From tire recycling to liquid waste – we turn waste intoresources.

What will youdo?

•Leads the set-up of the computerized maintenance management system (CMMS) by entering all the mobile and fixed assets into the system and use the CMMS identification number “Barcode.” 

•Responsible for initially troubleshooting issues found in the system and communicates issues to the CMMS provider when required.

•Facilitates workflow of service requests from initial request through progress of work. This includes dispatching work to the internal team or external contractors using the CMMS.

•Provides front-line in-person, telephone or e-mail responses to answer questions and resolve issues. Ensures the service requests have all required information, including type of request, scheduling or access conditions, account number, and complete description of requested work.

•Coordinates with multiple stakeholders, this role will work with tracking and recording all relevant data while accurately and meticulously inputting this information into the CMMS software.

•Ensures service requests are dispatched promptly to available workers. Processes external vendor invoices for payment with appropriate backup and authorizations and records expenses against appropriate service requests. Liaise with technicians and contractors alike. Once work is complete, and all expenses have been uploaded, is responsible for closing service requests and preparing monthly reports for management. 

•Responsible for keeping the CMMS configuration background tables up to date, such as (but not limited to) labour unit costs, vendors, building and equipment assets, worker and requestor accounts, and tax codes. 

•Creates and/or provides training materials for requesters and workers on the CMMS as well as the mobile application.

•Develop and maintain key performance indicators (KPIs) to measure and report on work demand and completion. Pulls reports out of the CMMS as required for operational managers and external departments

•Proposes and/or provides support to implement new initiatives or changes to operational processes to improve the CMMS system.

•Manages shared inbox folders for FIIX email accounts, ensuring required actions are taken including creation of service requests in the CMMS and work is dispatched as required.

•Coordinates locate requests for campus excavations, ensuring institutional compliance with provincial laws and guidelines.

•Codes invoices for payment for service, supplies, equipment, etc. 

•Communicate with vendors to resolve invoice and payment issues, including making queries. 

•Manages inventory tracking system to record deliveries, shipments, stock levels and part location.

•Evaluate deliveries, shipments and product levels to improve inventory control procedures.

•Analyzes daily product and supply levels to anticipate inventory problems and shortages.

What will youbring

EDUCATION REQUIRED: •Technical diploma or technical training (2 years) in maintenance, facility management or electro mechanics service is desired. EXPERIENCE/QUALIFICATIONS REQUIRED : •Must have demonstrated strong technical skills and proficiency with spreadsheets and databases, including data entry and report creation. •Experience working in a computerized maintenance management system and/or financial systems will be considered an asset. •Strong interpersonal skills, including the ability to articulate issues and communicate in a professional way.  •Strong organizational skills are required, including handling multiple projects with competing deadlines. •Demonstrated experience in following policies and procedures. SUPERVISION: •No formal supervisory experience is required, but is considered an asset.  •Provides guidance by helping orient others to work processes and methods by providing training to facilities staff on how to use the service request system as well as training new requesters on how to make requests in the system.

What do wehave to offer you?

Competitive base salary; comprehensive Group Insurance Plan; As part of a small team, ongoing support and resources to ensure your professional success; Training and Development opportunities. Work life balance.

Employee Assistance Program, paid for by theCompany

Tuition reimbursement program andprofessional development support

Are you ready to jumpstart your careerby joining one of Canada’s Greenest Employers and become part of theenvironmental solution? If so, apply now We appreciate all applicants who apply however only those who arequalified, will be contacted.

Emterra Group is committed tomaintaining an equitable, fair, and diverse environment. Any applicants who have a disability orrequire reasonable accommodation may speak directly with our dedicated TalentAcquisition and Recruitment Specialists. Reasonable accommodations will be assessed on a case-by-case basis.

Please visit our careers page to see more job opportunities.

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