Member Account Executive
2 weeks ago
Job Summary
Reporting to the Senior Director, Business Development, Sales & Member Experience, the Member Account Executive accomplishes department objectives by establishing and maintaining strong business relationships with their assigned portfolio of I.D.A., Guardian, Remedy’sRx and Enterprise Independent Pharmacy Members to enable effective collaboration in support of business growth for both Members and McKesson. The Member Account Executive is responsible for providing ongoing operational support through a regular call cycle of in-person pharmacy visits, working with Members to increase pharmacy revenues and profitability through support of selling strategies, pharmacy programs, sharing of best practices, and providing supporting analytics. As the primary point of contact, the Member Account Executive is responsible for deploying and upholding a high-quality of customer experience, supporting in all areas where the Member interfaces with McKesson. The Member Account Executive works cross-functionally with key McKesson stakeholders in Business Development, Professional Services, Category Management, Marketing, Finance, Pharma Distribution, Customer Service, and Pharmacy Technology Solutions to deliver a seamless Member experience.
Specific Responsibilities
Plan and implement a regular program/call cycle of pharmacy visits with Banner locations within the assigned portfolio of top customers.
Drive Member satisfaction, loyalty, and growth through exceptional customer care; this includes managing complex issues and finding effective solutions.
Proactively identify service issues ,business risks and implement mitigation plans.
Analyze key data, produce reports, prepare business reviews, and present detail to Members.
Monitor Key Performance Indicators and strive for operational excellence.
Provide comprehensive operational support in all areas; marketing, advertising, pharmacy operations, formulary compliance, product distribution, point-of-sale (POS) activities, and pharmacy technology usage.
Inform Members on strategies to increase pharmacy sales and profitability.
Plan and execute effective Own Brand sales strategies to maximize revenues.
Monitor pharmacy purchases and program adherence on an on-going basis.
Maximize customer value with services provided and drive long-term Member retention.
Support / execute the negotiation of Banner Agreement renewals.
Liaison between the assigned portfolio of pharmacies, Member Services, McKesson departments and preferred suppliers to ensure customer concerns are communicated and resolved.
Provide store leads to Business Development, Pharmacy Technology Solutions, McKesson Automation, and Central Fill.
Support the development of merchandizing plans and assist with opening orders for new pharmacies, renovations, and relocation projects.
Key Requirements
University degree in a relevant discipline; Business preferred.
A minimum of 5 years’ experience in the pharmaceutical / Health Care industry.
Understanding pharmacy and the business of pharmacy in Canada.
Ability to identify with the independent business-owner.
Multi-unit operational experience is an asset.
Strong Customer Service mind-set with external and internal business partners.
Excellent organization and time management skills.
Professionalism and experience in dealing with a high-demand business.
Excellent interpersonal skills. Team player.
Exceptional communication and presentation skills, both written and verbal.
Proven ability to multi-task and ability to adapt quickly in a fast-paced environment.
Demonstrated leadership ability. Excellent partnering skills.
Analytical skills with an ability to see the big picture.
Extensive knowledge of MS Office products (Power Point, Excel, Word, Teams).
Experience with PowerBI, SAP, and Salesforce is an asset.
Knowledge of process and project management. Strong business acumen.
Attention to detail, with an ability to summarize and manage complex issues.
Ability to effectively communicate with all levels within McKesson Canada.
Valid Canadian Driver’s License for required business travel.
McKesson is an equal opportunity employer.The material contained herein is provided for informational purpose only. All open jobs offered by McKesson on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.Current employees must apply through internal career site.Join us at McKesson-
Member Account Representative
1 month ago
Thunder Bay District, Canada MCD McKesson Canada Corporation La Corporation McKesson Canada Full timeMcKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care...
-
Account Executive
2 weeks ago
Thunder Bay, Ontario, Canada Vista Radio Full timeVista Radio prides itself on a fresh vision of broadcasting and an unparalleled commitment to its community involvement. We are privileged to operate in 49 radio stations (and growing) broadcasting across 70+ transmitters located in three Provinces and the Northwest Territories. We are also connected to our communities with 37 MyTownNow websites.We are...
-
Account Executive
4 weeks ago
Thunder Bay, Canada Westland Insurance Ltd. Full timeWe’re searching for a Commercial Account Executive. Are you searching for new possibilities? Westland Insurance Group Ltd has an exciting opportunity for a Commercial Account Executive in Ontario at our Thunder bay office. You will be responsible for maintaining and growing a book of business and acting as an advisor to foster valued relationships with...
-
Account Executive
1 week ago
Thunder Bay, Canada Pepco Corp Full time**ACCOUNT EXECUTIVE** - **Full-time permanent role **_ **If you are looking for the next job that will challenge you and reward you for your efforts, look no further!** **We are looking for a high-energy-driven individual who thrives on competition.** **If this sounds like you, then don't hesitate to apply!** **Role**: The Account Executive supports the...
-
Account Executive
2 weeks ago
Thunder Bay, Canada First Response Mental Health Full timeFirst Response Mental Health Inc. is a rapidly growing software company recognized for its unique approach to workplace mental health and peer support management. We strive to be the best we can for our people, our customers, and the community. Currently, we are looking for a passionate and organized Account Executive who thrives in a demanding, fast-moving...
-
Account Executive
4 weeks ago
Thunder Bay, Canada First Response Mental Health Full time** Must be a resident of Northern Ontario, Canada. This is a fully Remote position First Response Mental Health Inc. is a rapidly growing software company recognized for its unique approach to workplace mental health and peer support management. We strive to be the best we can for our people, our customers, and the community. Currently, we are looking for a...
-
Executive Assistant
4 weeks ago
Thunder Bay, Canada Ontario Native Women's Association Full time**_**Indigenous Women are encouraged to apply. First preference will be given to all qualified Indigenous applicants.**_** **Why make ONWA your career choice?** **_ Make a difference in the lives of Indigenous peoples by supporting and advocating for positive change. ONWA prides itself on providing all employees with a total rewards package that is...
-
Executive Assistant
3 weeks ago
Thunder Bay, Canada Ontario Native Women's Association Full time**_**Indigenous Women are encouraged to apply. First preference will be given to all qualified Indigenous applicants.**_** **Why make ONWA your career choice?** **_ Make a difference in the lives of Indigenous peoples by supporting and advocating for positive change. ONWA prides itself on providing all employees with a total rewards package that is...
-
Executive Assistant
1 month ago
Thunder Bay, Canada ThawiKayhiGan LP (TKG GROUP) Full time**Reports To**:Senior Management **Summary** The Executive Assistant is responsible for a wide variety of administrative duties in support of the TKG Group staff members. Duties include but are not limited to reception, arranging travel plans, meeting minute-taking and distribution, scheduling appointments and drafting both internal and external...
-
Account Executive
2 months ago
Thunder Bay, Canada Westland Insurance Ltd. Full timeWe’re searching for a Commercial Account Executive. Are you searching for new possibilities? Westland Insurance Group Ltd has an exciting opportunity for a Commercial Account Executive in Thunder Bay, ON. You will be responsible for maintaining and growing a book of business and acting as an advisor to foster valued relationships with our commercial...
-
Executive Assistant
2 weeks ago
Thunder Bay, Ontario, Canada Matawa Health Co-operative Full timeMHC Executive Assistant Job DescriptionPURPOSE OF THE POSITIONMatawa First Nations established the Matawa Health Co-Operative. This provincially incorporated Co-Op consists of the nine Matawa member communities - Webequie, Neskantaga, Nibinamik, Eabametoong, Marten Falls, Aroland, Ginoogaming, Long Lake #58 and Constance Lake First Nations.The MHC Executive...
-
Managing Account Executive
2 weeks ago
Peace River Regional District, Canada Lloyd Sadd Full timeThe Account Executive is responsible for overall new business production and servicing of a group of high-net-worth clients. These clientele may be principals of Lloyd Sadd commercial accounts or have prominent business and community affiliation. The VIP Account Executive will work alongside commercial producers to generate referrals and grow the VIP book of...
-
Ground Handler
2 weeks ago
Thunder Bay, Ontario, Canada Executive Aviation Full timeAre you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with youDo you love airplanes? Are you a strong team member and enjoy the satisfaction of completing tasks under tight deadlines? Would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more at...
-
Account Executive
2 weeks ago
North Bay, Canada Vista Radio Full timeVista Radio prides itself on a fresh vision of broadcasting and an unparalleled commitment to its community involvement. We are privileged to operate in 49 radio stations (and growing) broadcasting across 70+ transmitters located in three Provinces and the Northwest Territories. We are also connected to our communities with 37 MyTownNow websites. We are...
-
Regional Account Executive
4 weeks ago
Metro Vancouver Regional District, Canada Brinks Full timeAbout the job We currently have an immediate opportunity for a Regional Account Executive for our lucrative Western Canada Region. Reporting to the Director of Commercial Sales, this individual will be responsible for both prospecting new business and managing current commercial accounts. The Regional Account Executive (RAE) will be an energetic go-getter...
-
Member Services Representative Part Time
3 weeks ago
Thunder Bay, Canada BAY Credit Union Limited Full time**Position Title**:* **Part-Time *Member Solutions Representative **Responsible To**: Member Solutions Supervisor **Key Relationships**:This position interacts with credit union members, all branch positions and members of the community. **Function** Consistently delivers high level member service by providing a range of services to members including...
-
Account Executive, Personal Lines
2 weeks ago
Peace River Regional District, Canada Lloyd Sadd Insurance Brokers Full timeAccount Executive, Personal Lines (Peace River)The Account Executive is responsible for overall new business production and servicing of a group of high-net-worth clients. These clientele may be principals of Lloyd Sadd commercial accounts or have prominent business and community affiliation. The VIP Account Executive will work alongside commercial producers...
-
Executive Assistant
3 weeks ago
Thunder Bay, Canada Wesway Full time_Wesway is growing! Wesway is a local, non-profit organization which provides personalized respite services for families who are caring for a family member with a disability or chronic health condition. Wesway offers a competitive salary and a dynamic team-oriented work environment._ **Executive Assistant - #NU-11-2024** Permanent Full Time Position...
-
Executive Assistant
3 weeks ago
Thunder Bay, Canada Wesway Full time_Wesway is growing! Wesway is a local, non-profit organization which provides personalized respite services for families who are caring for a family member with a disability or chronic health condition. Wesway offers a competitive salary and a dynamic team-oriented work environment._ **Executive Assistant - #NU-08-2024** Permanent Full Time Position...
-
Executive Assistant
4 weeks ago
Thunder Bay, Canada Oak Medical Arts Full time**Plain Language Summary** Oak Medical Arts is looking for an focused and refined Executive Assistant to provide support for the administrative, management, communication and relationship systems that support operations, patient care, all aspects of business management, site and team leadership, and to strive for ongoing growth and innovation. * As a...
