PL/SQL Developer

4 weeks ago

Montreal, Canada Alteo Full time
Alteo is looking for a PL/SQL Developer for a permanent position based in Montreal.

Within the framework of respecting customer SLAs, your main role will be to contribute to the support and processing of incidents reported by operational teams, and to contribute to the resolution of incidents, with the aim of respecting contractual commitments (deadlines, quality, cost).

Responsibilities:
  • Contribute to the handling of incidents with a view to their resolution
    • Contribute to N2/N3 team support and resolution of production-related incidents
    • Contribute to the analysis of team incidents, and recommend actions to be implemented according to the incident reported
    • Contribute to the implementation of developments required to resolve incidents
    • Contribute to unit tests and write documentation corresponding to modifications made before going into production.
  • Contribute to compliance with commitments/SLAs
    • Contribute to meeting commitments in terms of deadlines and quality of work delivered
    • Contribute to compliance with standards specific to his/her activity
    • Contribute to the improvement of the team's indicators in order to enhance the company's quality and image.
    • Contribute to compliance with selected development standards
    • Contribute to the definition of development priorities for maintenance-specific procedures
  • Contribute to the support of the operations team during production rollout
    • Contribute to the validation of deliverables/procedures for the operations/project team during rollout.
    • Help support the operations team in requests for information
    • Contribute to operations team training
    • Contribute to network improvements and ensure non-regression testing
  • Be on-call according to the schedule, in order to intervene in case of need outside working hours.
    • Participate in on-call planning
    • Respond to incidents occurring outside working hours.

Profile:
  • DEC/BAC in IT or equivalent
  • 3-5 years' experience in a similar role
  • Familiarity with the electronic payment industry (an important asset)
  • IT project life cycle
  • C language
  • PL/SQL language
  • Shell system
  • Unix server
  • Testing techniques
  • Network certification (Visa, MasterCard)
  • PowerCard products
  • J2EE HTML model
  • Certification practices (Visa, MasterCard...) Back Office
  • Customer orientation
  • Compliance with commitments
  • Initiative-taking
  • Anticipation of problems
  • Reporting & Monitoring
  • Involvement in the Quality process
  • Good interpersonal skills
  • Team spirit
  • Initiative
  • Flexibility

@@@@@
Alteo est à la recherche d'un Développeur PL/SQL pour un poste permanent basé à Montréal.

Dans le cadre du respect des SLAs des clients, votre rôle principal sera de contribuer au support et au traitement des incidents remontés par les équipes opérationnelles, et de contribuer à la résolution des incidents, dans le but du respect des engagements contractuels (délais, qualité, coût).

Responsabilités:
  • Contribuer au traitement des incidents dans le but de leur résolution
    • Contribuer au support de l’équipe N2/N3 et résolution des incidents liés la production
    • Contribuer à  l'analyse les incidents de l'équipe, et préconiser les actions à mettre en œuvre en fonction de l'incident signalé
    • Contribuer à la mise en place des développements nécessaires afin de résoudre les incidents
    • Contribuer à la réalisation des tests unitaires et rédiger la documentation correspondante aux modifications effectuées avant la mise en production
  • Contribuer au respect des engagements/SLA's
    • Contribuer au respect des engagements en termes de délais et de qualité du travail fourni
    • Contribuer au respect des normes spécifiques à son activité
    • Contribuer à l'amélioration des indicateurs de son équipe afin d'améliorer la qualité et l'image de l'entreprise
    • Contribuer au respect des normes de développement choisis
    • Contribuer à la définition des axes de développements des procédures spécifiques à la maintenance
  • Contribuer au support de l'équipe opérations dans la mise en production
    • Contribuer à la validation des livrables / procédures équipe opérations/ projets durant le rollout
    • Contribuer au support de l'équipe opérations dans les demandes d’information
    • Contribuer à la formation des équipes opérations
    • Contribuer les améliorations réseaux et assurer les tests de non régression
  • Assurer l'astreinte selon le planning  dans le but d'intervenir en cas de besoins d'intervention en dehors des heures de travail
    • Participer à l'établissement du planing d'astreinte
    • Assurer les interventions en cas d'incident survenue en dehors des heures de travail
Profil:
  • DEC/BAC en IT ou l'équivalent
  • 3-5 années d'expérience dans un rôle similaire
  • Familier avec l'industrie de la monétique (atout important)
  • Cycle de vie de projet informatique
  • Langage C
  • Langage PL/SQL
  • Système Shell
  • Serveur Unix
  • Techniques de testing
  • Certification réseaux (Visa, Mastercard)
  • Produits de PowerCard
  • Modèle J2EE HTML
  • Pratiques de certification (Visa, MasterCard…) Back Office
  • Orientation Client
  • Respect des engagements
  • Prise d'initiative
  • Anticipation des problèmes
  • Reporting & Monitoring
  • Implication dans la démarche Qualité
  • Aisance relationnelle
  • Esprit d'équipe
  • Initiative
  • Flexibilité

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