Technical Analyst

Found in: Talent CA C2 - 2 weeks ago

Toronto, Canada Aecon Full time

What is the Opportunity?

Faster. Smarter. Safer. This is how Aecon Utilities is committed to delivering projects. We simple do it better. We are Ontario’s premier utility contractor and are ready to become Canada’s #1 utility construction provider.

Reporting to the Operational Efficiency Manager, the Technical Anyalst will lead the charge in developing custom PowerApps to address business needs and contribute to the success of our projects. We are seeking a driven professional with a proven track record in successfully leveraging PowerApps and other Power Platform tools to drive transformative change.

What You’ll Do Here

Work with the operations teams and assess business requirements, document processes, and develop custom PowerApps solutions to satisfy requirements. Support the end-to-end implementation of Dynamics 365, from project initiation to post-launch support. Collaborate with stakeholders to understand business requirements and translate them into effective CRM solutions. Customize and configure CRM modules to align with organizational needs and optimize business processes. Conduct thorough system testing, user training, and ensure a smooth transition to the new CRM environment. Work closely with internal teams to integrate the chosen CRM solution with existing systems and applications. Provide ongoing support and troubleshooting during the post-implementation phase. Stay abreast of industry best practices and advancements to continually enhance the CRM implementation. Drive an inclusive culture to promote equity, welcome different perspectives, and enable career progression by fostering a sense of belonging.

What You Bring to the Team

Bachelor’s degree in computer science, Information Technology, or related field. 2+ years of experience with Microsoft Power Platform, including PowerApps and Power Automate is required. Proven experience developing complex custom PowerApps solutions is a requirement. Experience with Dynamics 365 or other major CRM solutions is desired. Expertise in customizing and configuring CRM modules to meet business requirements is an asset. Strong project management skills with the ability to oversee the entire implementation lifecycle. Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders at various levels both internally and externally. Relevant certifications in Dynamics 365 or other CRM solutions are highly desirable. Be a champion of inclusion and diversity.

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