Senior Manager, Fraud Strategy

4 weeks ago

Toronto, Canada Tangerine Bank Full time
? In this role, you will: Work with cross-functional partners to identify opportunities to strengthen the Bank’s fraud detection and prevention ecosystem Support in the design and delivery of the fraud strategy roadmap; balancing fraud loss prevention with customer experience Identify, consolidate and present key control points and metrics throughout client touchpoints to identify key areas of risk/opportunity. Key stakeholders including some exposure to senior audiences Support the consolidation of fraud insights including gross and net losses and primary fraud trends and types to highlight organizational gaps and opportunities with a primary focus on Internal Fraud and Client Intentional Fraud typologies Support and advocate for the development of robust business and fraud controls to strengthen Tangerine’s Fraud Risk landscape. Directly support New Initiative Risk Assessment as a Fraud Risk subject matter expert to ensure effective challenge of product and service design which may impact Tangerine’s fraud risks; works in collaboration with Fraud partners and business leads to ensure soundness of remediation action plans where control gaps and/or vulnerabilities are identified Lead the development and management of Tangerine’s Internal Fraud Program inclusive roadmap development, requirements gathering and execution of the program etc. Support an operating model where projects with fraud prevention and detection value are sponsored/owned by business lines or technology teams, with prioritization aligned to the Fraud roadmap

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

University Degree in Business or equivalent Minimum 10 years of financial services experience including retail banking Minimum 5 years of Risk Management (i.e. Fraud, Compliance, Controls etc.) and/or strategy development and execution Experience in consulting, advisory functions and strategy development Strong knowledge of internal / enterprise-wide systems, policies Practical knowledge of leading industry practices related to credit risk management in financial institutions Deep knowledge and understanding of regulatory requirements, expectations i.e. FCAC, OSFI Strong/Expert level communication skills; able to communicate with senior audiences via email, in-person communication and via Microsoft Tools e.g. PowerPoint, excel / strong capabilities in using PowerPoint as the primary executive communication tool Experience dealing with multiple stakeholders and handling concurrent projects Strong analytical, troubleshooting and logic thinking

What's in it for you?

You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders. You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*. You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here. You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

*Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)

#LI-Hybrid

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