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Roads and Traffic Centre Operations Coordinator
4 days ago
MAJOR RESPONSIBILITIES
• Coordinates projects and technical studies and prepares project definition reports and terms of reference for consulting assignments. Reviews technical reports prepared by consultants and contractors.
• Directs internal resources and consultants related to the maintenance and operations of the Roads and Traffic Operations Centre programs and software to maximize performance with available resources.
• Conducts studies, researches, and analyzes data to develop and make recommendations to management for changes to roads and traffic policies and procedures and to resolve complex technical issues/problems related to roads and traffic management operations.
• Assists operators in the monitoring of the Region’s traffic signals using software program, confirms issues related to signal operations and recommends corrective action.
• Monitors the Advanced Traffic Management System and ensures operator entered incidents and events are current, confirms proper data is displayed in external systems.
• Reviews and investigates systems reported issues and aids in the resolution with internal and external staff as required.
• Provides data and analytical support to special task groups to facilitate the development of strategic and operational traffic systems plans to address critical systems issues.
• In coordination with internal partners, ensures software and programs are maintained and updated to meet ongoing operational demands.
• Prepares and co-ordinates background data to assist and defend related insurance claims.
• Manages contract administration of both regular and legislated agreements such as Dedicated Locator requests for Ontario One Call.
• Monitors and analyzes performance of legislated duties, such as Ontario One Call locates delivery.
• Generates reports and presents to management for evaluation and improvement of operations.
• Conducts checks of contracted services staff performance against contract specifications.
• Ensures that services provided meet Regional customer service standards.
• Participates on committees, work groups, task forces and special projects, as assigned.
• Manages information in accordance with legislation and corporate standards.
• Performs other duties as assigned, in accordance with Branch and Department objectives.
QUALIFICATIONS
• Successful completion of a Community College Diploma in Transportation Engineering Technology or related field or approved equivalent combination of education and experience.
• Must be registered as a Certified Engineering Technologist and be a member in good standing with the Ontario Association of Certified Engineering Technicians/Technologists (OACETT) or be registered in an approved equivalent professional association.
• Demonstrated ability in the Region’s core competencies.
• Excellent research and analytical skills to conduct studies and in the preparation of reports.
• Ability to read and interpret roadway/signal drawings and applicable technical manuals and specifications.
• Thorough working knowledge of engineering theory, principles and practices of transportation operations, planning, design and construction and Ministry traffic policies and procedures
• Advanced skills in MS Office Suite including the use of virtual platforms.
• Excellent interpersonal skills and ability to connect with a range of internal and external stakeholders while focusing on fostering collaborative work relationships.
• Strong planning, coordinating and organizational skills.
• Knowledge of relevant legislation, regulations and standards including Highway Traffic Act, Occupational Health and Safety Act, Ontario Traffic Manuals, and Ontario One Call.
• Strong report writing, research, analytical and presentation skills, and work to tight deadlines.
• Strong ability to develop relationships and work in a welcoming and inclusive environment, where diversity is celebrated and where everyone can develop to their full potential.
• Ability to work independently and with teams and with ability to manage competing priorities.
• Valid Ontario Class “G” driver’s license free of serious offences under the Highway Traffic Act
• Ability to work outside regular business hours, as required.
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