Hospitality Attendant
4 months ago
POSITION ACCOUNTABILITIES
Build memorable service experiences for all CPKC guests and customers Support a safe working environment by working in compliance with Occupational Health and Safety Act, OSA and federal health regulations Complete meeting room setups for events, inclusive of serving, bussing, bar service and on-board train service and cleaning Housekeeping, Cleaning of bedrooms, washrooms, dining room, service areas, and common areas. Tasks include but are not limited to polishing, vacuuming, dusting, cleaning bathrooms, cleaning windows, washing dishes, minor repairs, making beds, cleaning silver, laundry services and stocking supplies Guest Services. Respond to the multiple demands and needs of all guests resulting in service that exceeds expectations including food service, meeting services and RCPKC event support Baggage handling. Handle guest luggage transfers safely with accuracy and efficiency Maintain confidential a record of CPKC executive and CPKC executive guest’s special requirements and preferences and ensure that these are accurately accommodated in all activities. Engage that knowledge to facilitate an outstanding experience Liaise with suppliers, purchasing department Administrative support for reservations of events, event planning; Inventory logs, accounting cross charges and assisting with food ordering for eventsPOSITION REQUIREMENTS
ProServe and Food Safety certification or equivalent programs is required Own transportation is required with Driver’s license is required Standard first aid, Level C CPR is required Valid and clean passport Able to perform all housekeeping duties including standing, kneeling, lifting, pulling, pushingetc Able to maintain accurate records and checklists A passion for service and an attention to detail in all tasks assigned Ability to work independently and in a team environment Strong interpersonal and communication skills with a demonstrated high level of respect, discretion, and confidentiality Must be able to work shift work including weekends and holidays Experience with outstanding front of house customer service Solid understanding of Microsoft applications, word, excel, and outlook Crafting a positive team environment through celebrative communication Responsible for stocking and inventory control within the Commissary department both at HQ and Southern BelleWHAT CPKC HAS TO OFFER
Flexible and competitive benefits package Competitive company pension plan Employee Share Purchase Plan Performance Incentive Program Annual Fitness Subsidy Part-time Studies Program-
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