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Intermeditate SharePoint Analyst

3 months ago

Edmonton, Canada Insight Enterprises, Inc. Full time

Requisition Number: 97379 

Intermediate SharePoint Analyst (contract)

Location: Edmonton, AB (Remote within Alberta okay)

Note: Onsite meetings may be required in Edmonton, Alberta.

  

About Insight: 

  

Insight Enterprise Inc serves clients in 190 countries, and in Canada, our robust Staffing department specializes in placing top-notch talent in sought-after roles across the nation. 

  

Description: 

 

Our public sector client is seeking an Intermediate SharePoint Analyst for a 1.5 year contract employment term. Reporting to the Manager, Content and Collaboration Services (CCS), the SharePoint Analyst’s primary role will be responsible for providing technical support, troubleshooting, and maintenance for the clients SharePoint environments. You will collaborate closely with end-users, IT teams, and stakeholders to ensure the smooth functioning of SharePoint sites and applications. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a passion for delivering exceptional customer service.

 

Responsibilities: 

 

  • Support Microsoft SharePoint environments, including SharePoint 2016 On-Premise and SharePoint Online.
  • Perform business analysis and design to support creating SharePoint solutions.
  • Provide first and second-level technical support for SharePoint-related issues, including user inquiries, system errors, and performance problems.
  • Troubleshoot SharePoint site and application issues, identifying root causes and implementing effective solutions in a timely manner.
  • Perform routine maintenance tasks, such as software updates, patch installations, and system configurations, to ensure the stability and security of the SharePoint environment.
  • Monitor SharePoint servers, services, and workflows to proactively identify and resolve potential issues before they impact users.
  • Collaborate with cross-functional teams to gather requirements, design solutions, and implement enhancements to SharePoint sites and applications.
  • Develop and maintain technical documentation, user guides, and training materials to support end-users and IT staff in using and administering SharePoint.
  • Participate in testing and quality assurance activities to validate the functionality, performance, and usability of SharePoint solutions.
  • Stay current with industry trends, best practices, and emerging technologies related to SharePoint and collaborate with the team to evaluate their potential impact and benefits.
  • Perform business requirements and complex design in delivering solutions using out-of-box SharePoint components and 3rd party tools (e.g. Nintex) as appropriate to meet business needs
  • Provide expertise for the design of new processes for support of Microsoft SharePoint and related systems.
  • Guiding business users on the effective use of SharePoint for Enterprise Content Management
  • Validation of data used to support migration efforts
  • Resolution of day-to-day problems arising through operational support of SharePoint
  • Development and implementation of solutions both individually and as a member of SharePoint operations team
  • Routine reports that correlate hours worked with operational duties
  • Work directly with the client’s technical staff and other stakeholders.

 

Must Have Requirements: 

 

  • Bachelor’s degree or Diploma in Computer Science, Math, Engineering or equivalent.
  • 2 years’ experience ad a Site Collection Administrator.
  • 2 years’ experience troubleshooting forms and workflows.
  • 2 years’ experience using Sharegate.
  • 2 years’ experience using Microsoft SharePoint.
  • 2 years’ experience with the development, integration, and support of Microsoft SharePoint 2016 and Microsoft 365 SharePoint Online.

 

Nice to Have Requirements:

 

  • Ability to learn quickly, problem solve, troubleshoot, work independently and as part of a team.
  • Ability to manage stress and conflict
  • Excellent written and verbal communication skills and the ability to interact professionally with a diverse group.
  • The ability to establish and maintain effective working relationships with team members, management, and vendors.
  • 2 years’ experience applying patches/updates to SharePoint environments.
  • 2 years’ experience developing integrated systems and technical design specifications on complex engagements.
  • 2 years’ experience using PowerShell to manage Farm/Application/Site Collection/Site Features.
  • 1 year experience with disaster recovery testing.
  • 2 years’ experience with MS 365 SharePoint Online admin portal, reporting, config, and administrative tasks.
  • 2 years’ experience with the use of Central Administration in a SharePoint environment.
  • 2 years’ experience with upgrading MS SharePoint environments and migration of content.

 

Equipment requirements: 

 

  • Resource will require own equipment. 

 

If you are interested in this opportunity, please submit your resume detailing all relevant experience and certifications. We thank you for your interest, however, only those selected for interviews will be contacted. 

 

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

 

Posting Notes: Remote || Alberta (CA-AB) || Canada (CA) || IT Infrastructure & Support || None || Remote - Canada ||