Food Service Associate

6 months ago

Oshawa, Canada Dexterra Group Full time

Job Description

WHAT'S THE JOB?

We are hiring a Food Service Associate - Cashier at Ontario Tech University in the UB Cafe Work Schedule includes: Monday to Friday Between 7:00a-7:00pm, subject to change. Under the general supervision of the Management, the Food Service Associate (FSA) Cashier is

responsible for: Morning bake of muffins, cookies & pastries Providing a positive customer experience with fair, friendly, and courteous service. Registers sales on POS by scanning items, itemizing and totaling customers’ purchases. Balances cash drawer by counting cash at beginning of shift. Resolves customer issues and answers questions. Assist within our Café, where necessary when needed. Assist in the preparation of food items as needed Make sure the café is fully stocked and customers are able to easily find what they are looking for Engage customers with exceptional customer service, accurately receiving and processing their orders while making them feel welcome Maintain the cleanliness of the location, ensuring a safe and sanitary dining experience Assist as necessary for any other duties that arise out of business needs Follow the policies and standards of Marek Hospitality while adhering to food safety/sanitation legislation Adhere to all required health and safety regulations and procedures while preparing food including: proper techniques when using the tools, supplies and equipment provided (knives, ovens, cleaning materials) Wearing and correctly using proper personal protective equipment (i.e. non-slip shoes, cut-resistant gloves) Monitoring equipment and notifying appropriate parties of malfunctioning or in need of repair equipment Complying with FoodSafe and/or ServeSafe standards including the recording of all time temperature sensitive food items Adhere to portioning of food item standards to ensure recipe yield meets quantity and budget expectations Assist in preparing for catering events by performing set-up and serving as well as taking part in the takedown and clean-up post event Comply with maintenance of food rotation in storage in order to minimize spoilage and waste Maintain the cleanliness of the work area, including equipment, kitchen, and dining area. Clean dishes and cutlery manually or with the dishwasher Ensure refrigerators are stocked and maintained, taking care to use the First in, First Out (FIFO) system Remain an ambassador of goodwill, ethics, and great client relations at all times on behalf of Dana Hospitality Provide exceptional customer service at all times, supporting an environment that strives to create exceptional culinary experiences Maintains speed of service standards Listens to customers (internal and external) and responds professionally to all questions and concerns, directing concerns to further levels of management as needed Handle cashier duties as required, receiving and processing customer orders while ensuring the correct amount is charged and all payments are accurately accounted for Adhere to shift timing, maintaining a consistent schedule while being punctual and providing advanced notification, where possible, if there is a change in availability Other duties as assigned

Qualifications

WHO ARE WE LOOKING FOR?

Completion of high school education an asset 1-year experience in the food service industry preferred ServeSafe and/or FoodSafe certified an asset Communicate effectively both verbally and in writing in English and/or in English and French as appropriate Ability to clearly follow directions and produce desired results Able to function in a high paced environment, handling multiple tasks with speed and accuracy Ability to effectively use a computer and all related software, including POS equipment Knife skills an asset Reach and lift between 0-10 pounds from floor to shoulder height Frequent standing and walking required Grip and hold utensils

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