Branch Manager Intern

3 weeks ago

Montreal, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

What is the opportunity?

As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement.

What will you do?

  • Deliver results and support new client acquisitions through multiple channels, including your own team and local partners

  • Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share

  • Ensure high employee engagement through recruiting, talent management, development, and career planning

  • Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience

  • Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage

  • Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports

What do you need to succeed?

Must-have

  • Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years

  • Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date

  • Minimum 3 years in a people management role

  • Entrepreneurial business acquisition mindset

  • Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access

  • The successful candidate requires fluency in French and English in order to serve our clients in the community with English speaking needs.

Nice-to-have

  • Experience in both business and personal banking

Job Skills

Building Talent, Critical Thinking, Inspiring, Long Term Planning

Additional Job Details

Address:

7151 RUE JEAN TALON E:MONTRÉAL

City:

MONTRÉAL

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Personal and Commercial Banking

Job Type:

Regular – Trainee (Trainee)

Pay Type:

Salaried

Posted Date:

2024-02-21

Application Deadline:

2024-06-28

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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