Research Programs and Services Coordinator

2 months ago

Waterloo, Canada University of Waterloo Full time

Overview

The University of Waterloo Library is the campus's partner in learning, research and innovation. Its two main locations and three satellite spaces act as interdisciplinary hubs, bringing together the knowledge, expertise and resources needed by our diverse campus community. The University was built for change and the Library exemplifies Waterloo’s agility as we continuously transform our approaches to creating, discovering, using, sharing and preserving information. With a commitment to open and equitable access to information, we equip researchers and students with the critical research skills to improve our world as active citizens, creative problem solvers and agile leaders. All of our work is done with a strong commitment to equity, diversity, inclusion and accessibility.

Reporting to the Head, Davis ISR, the Research Programs & Services Coordinator supports critical functions within the Library and the (ISR) departments: contributing to the delivery of research services, delivering physical and virtual reference, facilitating strategic communications and implementing knowledge and content management processes and tools. This role works collaboratively with all members of ISR and Library staff engaged in research and reference services, the critical appraisal of information sources and knowledge management.

Responsibilities

Research Services

Synthesizes information about library-led, specialized research workshops and stakeholder programming focused on research training, collaboration and supports. Facilitates processes for workshop/program coordination, communication, promotion, and registration for audiences within and beyond the University of Waterloo Co-develops materials that complement or are companion to workshops/programming Keeps abreast of academic library research services trends and reports regularly on findings Serves as the ISR contact with the Communications Team to facilitate strategic communications Provides support for the development and implementation of services to meet existing and emerging researcher needs Manages LibGuides, one of the Library’s primary user-facing applications supporting research & learning, working with subject authors to ensure accessibility and usability best practices are followed

Knowledge and Content Management

Manages web content for the ISR departments to ensure that internal and public facing sites are effectively organized, accurate, relevant, and align with best practices and guidance from the Library’s web and usability teams and in partnership with the Communications Team Orients and trains staff on the use of collaboration and knowledge management tools such as SharePoint, Teams and Confluence Coordinates cross-departmental knowledge management activities Stays current with knowledge management best practices and upgrades to the Library’s collaboration tools to provide effective guidance and support Troubleshoots and triages issues arising for staff in the use of knowledge management and collaboration tools Manages the information architecture of collaboration tools such as SharePoint and Confluence to align with knowledge management best practices

Reference service delivery

Participates in the Library’s virtual reference services, assisting patrons via chat and/or email with locating, critically appraising and using library resources and services Serves on the Team overseeing virtual reference services Serves as a member of the team providing in person services at the Library’s Adaptive Technology Centre Maintains awareness of library accessibility services and related technologies

Qualifications

Bachelor’s degree or equivalent in education/experience Experience finding, and synthesizing information and making recommendations to users Experience using library services and resources, preferably with experience working in an academic or public library setting Experience using collaboration and knowledge management tools such as Sharepoint, Teams and/or Confluence Experience organizing/coordinating user facing programs or events Experience with communications best practices Experience managing web content Experience with Springshare’s LibGuides content management platform Experience with basic productivity software (. Microsoft 365) Demonstrated ability to clearly and positively communicate complex concepts; excellent oral and written communication skills Outstanding interpersonal skills and good judgement, with a demonstrated ability to maintain respectful, and constructive working relationships across multiple levels and diverse stakeholders Demonstrated ability to provide excellent customer service and interact with patrons in a respectful and sensitive manner Knowledge of current trends, best practices, tools and technologies related to accessibility Ability and aptitude to learn and use new technologies to enhance and deliver services Demonstrated ability to independently, as well as collaboratively, lead, plan, coordinate, implement and assess effective services, including managing multiple and simultaneous projects Demonstrated aptitude for organization and planning with proven ability to develop and implement procedures, workflows and process improvements Proven ability to take initiative and manage multiple projects, priorities, and deadlines Demonstrated ability to keep current in areas of responsibility Proven problem solving and critical thinking skills Familiarity with data visualization Inclusive design/universal design for learning and usability testing knowledge Knowledge of accessibility standards, including web accessibility standards and the Accessibility for Ontarians with Disabilities Act

  • Research Programs and Services Coordinator

    2 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The University of Waterloo Library is the campus's partner in learning, research and innovation. Its two main locations and three satellite spaces act as interdisciplinary hubs, bringing together the knowledge, expertise and resources needed by our diverse campus community. The University was built for change and the Library exemplifies...

  • Research Coordinator

    5 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: Representing over 33,000 students, the Waterloo Undergraduate Student Association advocates for the needs of its members to make their end-to-end post-secondary career a meaningful and positive experience through intentional connections. As WUSA continues to expand its scope for supporting students, the importance of making decisions and providing...

  • Research Coordinator

    3 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: Representing over 33,000 students, the Waterloo Undergraduate Student Association advocates for the needs of its members to make their end-to-end post-secondary career a meaningful and positive experience through intentional connections. As WUSA continues to expand its scope for supporting students, the importance of making decisions and providing...

  • Research Graduate Programs Assistant

    6 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 1 Year** **Responsibilities**: Administrative - Provide administrative support to the Research Graduate Programs Coordinator and the Associate Director, Graduate Studies for the MSc and PhD academic cycles, adhering to UW, Faculty of Health andSchool policies and procedures - Assist in maintaining and managing all graduate student records...

  • Program Manager

    2 weeks ago

    Waterloo, Canada Centre for International Governance Innovation Full time

    The Centre for International Governance Innovation (CIGI) is an independent, non-partisan think tank whose peer-reviewed research, foresight and trusted analysis influence policy makers to innovate. With the engagement of a global network of experts and contributors, CIGI tackles the governance challenges and opportunities of data and transformative...

  • Research Coordinator

    5 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 2 Years** Research Coordinators are responsible for identifying and disseminating funding opportunities, providing review, feedback and support to faculty on their research funding proposals and budgets, assisting the Manager, Senior Manager, or Director level in drafting and reviewing grant and industry contracts, transfer agreements and...

  • Program Manager

    3 days ago

    Waterloo, Canada Centre for International Governance Innovation (CIGI) Full time

    The Centre for International Governance Innovation (CIGI) is an independent, non-partisan think tank whose peer-reviewed research, foresight and trusted analysis influence policy makers to innovate. With the engagement of a global network of experts and contributors, CIGI tackles the governance challenges and opportunities of data and transformative...

  • Program Manager

    4 days ago

    Waterloo, Canada Centre for International Governance Innovation (CIGI) Full time

    The Centre for International Governance Innovation (CIGI) is an independent, non-partisan think tank whose peer-reviewed research, foresight and trusted analysis influence policy makers to innovate. With the engagement of a global network of experts and contributors, CIGI tackles the governance challenges and opportunities of data and transformative...

  • Program Manager

    4 days ago

    Waterloo, Canada Centre for International Governance Innovation (CIGI) Full time

    The Centre for International Governance Innovation (CIGI) is an independent, non-partisan think tank whose peer-reviewed research, foresight and trusted analysis influence policy makers to innovate. With the engagement of a global network of experts and contributors, CIGI tackles the governance challenges and opportunities of data and transformative...

  • Inclusive Research Coordinator

    5 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 8 months** As part of its Impact Theme on Strengthening Sustainable and Diverse Communities, the University of Waterloo is committed to promoting and supporting Equity, Diversity, Inclusion and Indigenous Relations and a culture of equity, diversity, and inclusivity for all. In the Office of the Vice-President Research and International,...

  • Research Project Coordinator

    2 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 2 years** The Research Project Coordinator provides administrative, financial and project support to the Emerging Radio Systems Group (EmRG) with all aspects of its research projects. The primary responsibilities of the role include research project administrative support, project planning and management support, human resources...

  • Research Project Coordinator

    2 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview Term: 2 years The Research Project Coordinator provides administrative, financial and project support to the Emerging Radio Systems Group (EmRG) with all aspects of its research projects. The primary responsibilities of the role include research project administrative support, project planning and management support, human resources...

  • Clinical Research Associates

    5 months ago

    Waterloo, Canada Clinical Research Solutions Inc Full time

    Responsibilities: - main responsibilty is Electronic Data Capture into Rave, I-medidata and similar systems from research chart source documents - Preferred education as nurse or medical doctor - Previous experience in clinical trials preferred - may also work with lab technician to process lab samples and requisitions - Work with nurse practioners,...

  • Grants & Contracts Coordinator, Research

    5 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: Research Coordinators are responsible for identifying and disseminating funding opportunities, providing review, feedback and support to faculty on their research funding proposals and budgets, assisting the Manager, Senior Manager, or Director level in drafting and reviewing grant and industry contracts, transfer agreements and...

  • Compass Research Coordinator

    5 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 2 years** The Research Coordinator will be primarily responsible for coordinating the implementation of the COMPASS study in school boards and schools across Ontario. The Research Coordinator is responsible for all communications with schools, including initial outreach to recruit participants, and the scheduling and management of data...

  • Research Finance Coordinator

    5 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 16 Months** The Research Finance Coordinator is responsible for all research and administrative activities for an assigned group of faculty members and their research groups, within the Institute for Quantum Computing. They manage the operating and research accounting of assigned faculty members and ensure compliance with university and...

  • Engineering Program Coordinator

    2 weeks ago

    Waterloo, Ontario, Canada University of Waterloo Full time

    Role OverviewThe University of Waterloo seeks a highly motivated and organized Engineering Program Coordinator to provide administrative support to the Department of Civil & Environmental Engineering. This role will work closely with the Associate Chairs, Chair, and other department staff to ensure the smooth operation of academic programs.Key...

  • Energy Transition Program Coordinator

    3 weeks ago

    Waterloo, Ontario, Canada University of Waterloo Full time

    As the Energy Transition Program Coordinator with the University of Waterloo, you will play a vital role in the coordination and execution of global research and action initiatives related to energy research and international development. Key responsibilities include managing multi-stakeholder research and action initiatives, organizing workshops and events,...

  • Manager, Research

    5 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 15 months** Working directly with the Associate Dean, Research and International (ADRI), the incumbent’s primary objectives will be to grow the research portfolio of Mathematics’ faculty members, ensure the ongoing success of Mathematics faculty in flagship national research programs, raise the national and international profile of the...

  • Research Coordinator, Future Cities Institute

    7 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: education programs. The RC provides necessary support to the FCI’s Director, Research and Managing Director (MD) and the FCI’s members to ensure the FCI’s research ecosystem and international partnerships grow and sustain and able to capitalize on new opportunities. This role works closely with various FCI members and stakeholders (both...