Bilingual Customer Service Representative

4 weeks ago


St Catharines, Canada OneTouch Direct Full time

We are currently seeking a Bilingual Consumer Relations Representative to represent a major Canadian Brand partner. At OneTouch Direct (OTD), we do things differently. We provide a positive culture-focused environment where we appreciate and recognize our employees. Work from the comfort of your home on highly desired schedules within operational hours of 8:30am to 8:00pm Monday to Friday.

What you will do:

Respond to inbound consumer inquiries via phone/email Present accurate and beneficial resolution with the tools provided Document details of all calls/emails through in-house systems Provide a high-level of consumer care. Multi task using systems, programs, and screens simultaneously.

Requirements

Must be fluent in English and French Canadian. Must live within a 1 hour radius of St. Catharines, ON Retail or customer service/call center experience an asset Strong computer and typing skills Excellent oral and written communication skills Professional telephone etiquette The ability to work effectively in a work-at-home setting Must be able to Multi task Respect and maintain customer and client confidentiality

REQUIRED EQUIPMENT:

Desktop or laptop computer (with monitor) with Windows 10 (NO Surface, Chromebook, Mac, MacBook, or iPad) Reliable Internet speeds and broadband connection (ethernet cord needed) A corded USB headset with noise-canceling microphone A camera (either embedded in PC or external plugged in via USB) for video conference purposes Power supply with surge protector Office furnishings necessary to perform remotely

Benefits

Full time. 40 hours per week, Monday to Friday schedule. Great earning opportunities. Hourly base salary + language premium + supplemental benefits Benefits. Heath Care Plan plus Extensive paid Training Culture: Diverse, welcoming culture Referrals: Refer a friend and earn up to $2,000 per person Great Starting Pay. Make $ / hour from the comfort of your home

  • St. Catharines, Canada OneTouch Direct Full time

    **Bilingual Customer Service Representative - French Canadian** **Now hiring Customer Service Representatives to represent a **_major_** Canadian brand partner!** **_ Remote Work_**:_ Work from the comfort of your home on a GREAT highly desired schedule._** - (Amazing Schedule - Monday - Friday 8:30am - 6:00pm / 10:30am - 8:00pm)_ **_ Consumer Relations...


  • St. Catharines, Canada Ministry of Public and Business Service Delivery Full time

    At ServiceOntario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and services - online, in person and by phone. Our vision is to make Government better through service excellence and innovation. Our Mission is to design and deliver excellent services and solutions and to champion...


  • St. Catharines, Canada Ministry of Public and Business Service Delivery Full time

    At ServiceOntario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and services - online, in person and by phone. Our vision is to make Government better through service excellence and innovation. Our Mission is to design and deliver excellent services and solutions and to champion...


  • St. Catharines, Canada Lincoln Appliance Service Centre Inc Full time

    **Customer Service Representative Job Posting** Lincoln Appliance Service Centre was established in 1967 and is located in St. Catharines, servicing the Niagara Region as well as the Hamilton area. Lincoln Appliance provides major appliance service & parts, employing 19 service technicians & an office staff of 24, which includes in-shop technicians. We...


  • St. Catharines, Canada Lincoln Appliance Service Centre Inc Full time

    **Customer Service Representative Job Posting** Lincoln Appliance Service Centre was established in 1967 and is located in St. Catharines, servicing the Niagara Region as well as the Hamilton area. Lincoln Appliance provides major appliance service & parts, employing 19 service technicians & an office staff of 24, which includes in-shop technicians. We...


  • St. Catharines, Canada OneTouch Direct Full time

    We are currently seeking a Bilingual Consumer Relations Representative to represent a major Canadian Brand partner. At OneTouch Direct (OTD), we do things differently. We provide a positive culture-focused environment where we appreciate and recognize our employees. Work from the comfort of your home on highly desired schedules within operational hours of...


  • St. Catharines, Canada CT Bank Full time

    Join our world class team that supports Canadian Tire Bank and Retail customers with industry leading. Respond to a wide range of telephone inquiries from Canadian Tire Bank card members, while driving an exceptional customer experience. The Customer Relationship Sales Representative (CRSR) professionally handles a wide range of telephone inquiries in an...


  • St. Catharines, Canada SinglePoint Group International Full time

    Our Financial Customer Service Representatives are responsible, and goal-orientated individuals who handle both in-bound and out-bound calls with a high degree of customer focus and sensitivity. We have **full**-time opportunity** in **St. Catherine's Ontario**, and the schedule we are currently hiring for is on a rotating shift schedule: - **Monday to...


  • St. Catharines, Canada LCBO Full time

    Location Address: 115 Lakeshore Road, St. Catharines Salary / Pay: $17.85/hour Job Posting Description: At the LCBO, we always have the right spirit! Do you? We have an immediate need to hire great people with an engaging personality, who are passionate about delivering an extraordinary customer experience, for each of our retail locations throughout the...


  • St. Catharines, Canada OneTouch Direct Full time

    We are currently seeking a **Bilingual Consumer Relations Representative **to represent a major Canadian Brand partner. At **OneTouch Direct** (OTD), we do things differently. We provide a positive culture-focused environment where we appreciate and recognize our employees. Work from the comfort of your home on highly desired schedules within operational...


  • St. Catharines, Canada OneTouch Direct Full time

    We are currently seeking a **Bilingual Consumer Relations Representative **to represent a major Canadian Brand partner. At **OneTouch Direct** (OTD), we do things differently. We provide a positive culture-focused environment where we appreciate and recognize our employees. Work from the comfort of your home on highly desired schedules within operational...


  • St. Catharines, Canada OneTouch Direct Full time

    We are currently seeking a **Bilingual Consumer Relations Representative **to represent a major Canadian Brand partner. At **OneTouch Direct** (OTD), we do things differently. We provide a positive culture-focused environment where we appreciate and recognize our employees. Work from the comfort of your home on highly desired schedules within operational...


  • St. Catharines, Canada OneTouch Direct Full time

    At OneTouch Direct we provide a positive culture-focused environment where we appreciate and recognize our top-performing people. Our diversified business is seeking experienced and motivated Customer Service Representatives that are genuinely excited to provide sound solutions while keeping customer satisfaction at the core of every conversation. Become...


  • St. Catharines, Canada CT Bank Full time

    Customer Service Representative Th is role is open to applicants residing in the Niagara region. Unilingual positions will be working in-office for 9 months, then will be given the option to work hybrid . What you’ll do Roles we are currently sourcing for: Digital Channel Customer Service Representative: Support eCommerce customers with...


  • St. Catharines, Canada Fix Auto Full time

    **Fix Auto** is looking for a **Customer Service Representative!** If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career. As a **Customer Service Representative,** you will act as brand ambassador and provides positive brand experience to all customers. A day in the Life of a...


  • St. Catharines, Canada U-Haul Full time

    **Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Part Time Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that...


  • St. Catharines, Canada U-Haul Full time

    **Location**: 72 Vine St S, St. Catharines, Ontario L2R7N4 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service...


  • St. Catharines, Canada Span Medical Products Canada Full time

    Span Medical Products Canada designs and manufactures the industry's most comprehensive line of specialty solutions, hospital beds for pressure management and patient positioning. Span-America's clinically proven product lines are recognized in medical facilities throughout North America. The company also manufactures and markets specialty foam products for...


  • St. Albert, Canada HYTORC Sales & Service Full time

    HYTORC Sales & Service is looking for a full-time Customer Service Representative. The main responsibility will be to prepare rental and purchase quotes, prepare sales orders and packing slips, assist with factory orders, answering phones, and occasionally assist with other administrative duties. The position requires the individual to be flexible with their...


  • St. Catharines, Canada St. John Council for Ontario Full time

    **St. John Council for Ontario (SJCO) is a voluntary agency dedicated to improving the health, safety and quality of life of Canadians through training and community service. We are currently seeking a confident, energetic Customer Service Representative to join our Niagara Region Branch.** **This position is for a 6 month contract...