Operations Supervisor
3 weeks ago
About the Role
Reporting to the Manager, Student Learning Services (SLS), the Operations Supervisor plays a crucial role in the smooth functioning of the department, providing leadership and ensuring daily activities run efficiently. The position requires a patient, understanding individual who can tolerate a high level of activity and detail-oriented work simultaneously. As the first point of contact for students, faculty, and staff, the Operations Supervisor must possess excellent triage skills to evaluate needs and respond to inquiries about SLS or other departments. High-level interpersonal skills are essential to respond professionally to a variety of requests and to explain the nature of SLS services clearly while establishing rapport. The position also requires high-level thinking, problem-solving, and independent decision-making skills.
This is a permanent full-time position working 35 hours per week on-campus.
Responsibilities
Operational Support and Coordination
Serve as the first point of contact for inquiries from students, staff, and faculty in-person, by phone, or online. Triage and connect individuals to appropriate resources. Handle meeting, workshop, and presentation requests, and manage room bookings. Revise and create office forms, spreadsheets, and posters as needed. Take and compile meeting minutes and agendas, prepare background documents, and follow up on action items. Liaise with MRU ITS and Facilities departments and external vendors. Maintain proficiency in the departmental booking system, including setup and troubleshooting. Monitor and order supplies, manage purchases, and complete required reporting. Coordinate department-wide and promotional events, including bookings, purchasing, invitations, signage, and other communications.Team Leadership and Department Assessment
Assess the need for and coordinate administrative coverage and support. Supervise two part-time administrative assistants, including recruitment, training, and coaching in collaboration with the manager. Mediate and resolve student issues or conflicts, providing support to direct reports. Collaborate on program cross-impacts and provide input for budget decisions regarding the administrative team. Act as a resource to the SLS team, sharing expertise and collaborating on student issues and activities. Oversee data entry for the Learning Strategist team and prepare statistical reports as needed. Contribute to the development of new departmental assessment tools.
Qualifications
Completion of a One-Year Post Secondary Certificate/Program required at a minimum. At least 2 years of related experience, including: High-level organizational skills with the ability to work independently and in a team environment. Extensive experience working with people and demonstrating highly developed communication. Supervisory experience would be preferred. Ability to juggle multiple demands and prioritize work effectively. Advanced computer skills, including an understanding of databases and proficiency with Google Google Suite (Drive, Docs, Forms, Sheets). Strong written and verbal communication skills, essential for explaining services and establishing rapport. Ability to model outstanding personal management skills and effective leadership. Willingness to adapt and change as required in a dynamic workplace.
What We Offer
Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.
At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.
Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, health and personal spending accounts, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre.
Our campus offers the convenience of a medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, climbing, aquatics, sports and certifications for students, employees and the public.
-
Operations Supervisor
1 month ago
Calgary, Canada Alpine Building Maintenance Full timeOperations Supervisor Calgary, AB, Canada ● Edmonton, AB, Canada Req #636 Friday, May 24, 2024 Job Title: Operations Supervisor Status : Full Time, permanent (The role will require flexibility in shift times, as interaction with night cleaning crew will also be required. Location: Calgary and Edmonton and Surrounding Areas, AB
-
Operations Supervisor
4 weeks ago
Calgary, Canada Alpine Building Maintenance Full timeOperations Supervisor - Saskatchewan Calgary, AB, Canada ● Regina, SK, Canada ● Toronto, ON, Canada ● Vancouver, BC, Canada Req #647 Friday, May 31, 2024 Job Title: Operations Supervisor Status : Full Time, permanent (The role will require flexibility in shift times, as interaction with night cleaning crew will also be required. Location: ...
-
Operations Supervisor
3 weeks ago
Calgary, Canada Alpine Building Maintenance Full timeOperations Supervisor - Saskatchewan Calgary, AB, Canada ● Regina, SK, Canada ● Toronto, ON, Canada ● Vancouver, BC, Canada Req #647 Friday, May 31, 2024 Job Title: Operations Supervisor Status : Full Time, permanent (The role will require flexibility in shift times, as interaction with night cleaning crew will also be required. Location: ...
-
Operations Supervisor
2 weeks ago
Calgary, Canada Alpine Building Maintenance Full timeOperations Supervisor - Saskatchewan Calgary, AB, Canada ● Regina, SK, Canada ● Toronto, ON, Canada ● Vancouver, BC, Canada Req #647 Friday, June 7, 2024 Job Title: Operations Supervisor Status : Full Time, permanent (The role will require flexibility in shift times, as interaction with night cleaning crew will also be required. Location: ...
-
Operations Supervisor
3 hours ago
Calgary, Canada Alpine Building Maintenance Full timeOperations Supervisor - Saskatchewan Calgary, AB, Canada ● Saskatoon, SK, Canada ● Toronto, ON, Canada ● Vancouver, BC, Canada Req #647 Friday, June 21, 2024 Job Title: Operations Supervisor Status : Full Time, permanent (The role will require flexibility in shift times, as interaction with night cleaning crew will also be required. ...
-
Operations Supervisor
4 days ago
Calgary, Canada CanWel Building Materials Ltd Full time**Operations Supervisor** **Calgary, AB** **Permanent Full-Time** Reference Number: CAN-AB-CAL-102-250523 **SUMMARY** Reporting to the Branch Supervisor, the Operations Supervisor is responsible for the daily operation of the warehouse and warehouse staff in the areas of order picking, shipping, load planning, receiving, warehouse optimization and...
-
Operations Supervisor
3 weeks ago
Calgary, Canada CBI Health Full timeThe Operations Supervisor will assist with staff supervision, coaching and scheduling and create a safe and secure home-like environment for clients, families and staff. Operations Supervisor may in some regions also provide customer service and intake coordination to referral sources, clients and families and liaise with stakeholders to ensure client...
-
Operation Supervisor
3 weeks ago
Calgary, Canada McDonald's Full time**Operation Supervisor (McDonald's experience is a must)** We are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian...
-
Operations Supervisor
4 weeks ago
Calgary, Canada McDonald's Full time**Operations Supervisor** We are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through...
-
Operations Supervisor
2 months ago
Calgary, Canada DHL | Supply Chain Full timeLooking for a typical 9-to-5 job with a boss wholl tell you exactly what to do? Keep looking. This job isnt for you. If you need to succeed, youre driven to achieve, and you have what it takes to tackle whatever challenges the day brings... we want you on our team. DHL Supply Chain is a world-class company, and were looking for world-class people. People...
-
Operations Supervisor
2 weeks ago
Calgary, Canada GardaWorld Full timeWe are currently hiring an Operations Supervisor for Calgary, Alberta. **Your mission at GardaWorld**: Reporting to the Branch Manager, you will be in charge of the Cash Services Messenger team. On a daily basis, you will be responsible for planning, organizing, and managing the work of your teams and ensuring customer satisfaction. We are looking for a...
-
Operations Supervisor
2 weeks ago
Calgary, Canada Matrix Logistics Full timeShift schedule Saturday to Tuesday from 1400 to 0030 Looking for a typical 9-to-5 job with a boss wholl tell you exactly what to do? Keep looking. This job isnt for you. If you need to succeed, youre driven to achieve, and you have what it takes to tackle whatever challenges the day brings... we want you on our team. DHL Supply Chain is a world-class...
-
Operations Supervisor
2 weeks ago
Calgary, Canada DHL Full timeLooking for a typical 9-to-5 job with a boss wholl tell you exactly what to do? Keep looking. This job isnt for you. If you need to succeed, youre driven to achieve, and you have what it takes to tackle whatever challenges the day brings... we want you on our team. DHL Supply Chain is a world-class company, and were looking for world-class people. People...
-
Operations Supervisor
7 days ago
Calgary, Canada GardaWorld Full timeWe are currently hiring an Operations Supervisor for Calgary, Alberta. **Your mission at GardaWorld**: Reporting to the Branch Manager, you will be in charge of the Cash Services Messenger team. On a daily basis, you will be responsible for planning, organizing, and managing the work of your teams and ensuring customer satisfaction. We are looking for a...
-
Operations Supervisor
3 weeks ago
Calgary, Canada Seaboard Transport Group Full timeFounded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States. Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Service, Safety and Innovation. The Seaboard Transport Group of Companies has...
-
Supervisor, Operations
1 week ago
Calgary, Alberta, Canada Rona Inc. Full timeAt RONA inc., over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.We operate or service some 450 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary...
-
Operations Supervisor
2 months ago
Calgary, Canada Matrix Logistics Services Limited Full timeShift schedule Saturday to Tuesday from 1400 to 0030 Looking for a typical 9-to-5 job with a boss who’ll tell you exactly what to do? Keep looking. This job isn’t for you. If you need to succeed, you’re driven to achieve, and you have what it takes to tackle whatever challenges the day brings… we want you on our team. DHL Supply Chain is a...
-
Operations Supervisor
2 months ago
Calgary, Canada Metro Supply Chain Full timeOperations Supervisor 490 Carmek Dr, Calgary, AB T1X 0J9, Canada Req #2810 Thursday, April 11, 2024 Join our team Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions...
-
Operations Supervisor
1 week ago
Calgary, Alberta, Canada Metro Supply Chain Full timeOperations Supervisor 490 Carmek Dr, Calgary, AB T1X 0J9, Canada Req #2810 Thursday, April 11, 2024 Join our team Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world's fastest growing and most recognizable organizations. We advance our customers' business through innovative, real-world solutions within a...
-
Operations Supervisor
3 weeks ago
Calgary, Canada Metro Supply Chain Full timeOperations Supervisor 490 Carmek Dr, Calgary, AB T1X 0J9, Canada Req #2810 Thursday, April 11, 2024 Join our team Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions...
