Room Attendant/ Front Desk Agent

3 weeks ago

Jasper, Canada Coast Hotels Full time

The main position will be the room attendant. However, this position will also work two days as a front desk agent. 

The Room Attendant will contribute to the overall success of the hotel by ensuring that the Coast Hotels cleanliness and hygiene standards are consistently met for all guest room and public areas of the Hotel. This position will also be responsible for maintaining a positive work environment in the housekeeping area while maintaining high internal / external customer service standards.

Housekeeping Responsibilities: 

Reviews and discusses room assignment sheet with Housekeeping Supervisor at the beginning of every shift Is committed to working safely, including adherence to safety regulations, hygiene and cleanliness Follows Coast Hotels procedures for the cleaning and making up of rooms Changes linens in assigned guest rooms according to established policies and procedures Ensures that all room amenities are in place, and that all drapes, sheers, windows and balcony doors are closed and locked prior to room completion Conducts daily inspections of assigned rooms for deficiencies and immediately completes work orders for the maintenance department Conducts room checks and informs Housekeeping of any discrepancies Turns in all lost & found items to the Housekeeping Office immediately upon leaving an assigned floor Ensures that the housekeeping cart is fully supplied, and that all needed supplies and equipment are in good working order Sorts recyclable items according to Coast Hotels recycling program guidelines Other duties as assigned by the Executive Housekeeper


Front Desk Responsibilities:

Provides customer service and handles administrative duties such as the check-in and check-out of guests, handling guest concerns, assisting with the arrivals and departures of groups and tours and luggage storage Follows established procedures and policies when completing tasks Receives, sorts and distributes incoming mail Prepares and sends courier packages and ensures accurate billing and records Orders office supplies and maintains inventory levels Acts as an Ambassador for Coast, including greeting guests and handling basic inquiries Demonstrates a customer service attitude with internal/external contacts Provides basic data entry and transaction handling service for the Front Office Inputs data accurately into the appropriate database Produces statistics and reports on the data as per standard formats Reports discrepancies in room rates, payment information and credit arrangements to appropriate manager for follow up Verifies the accuracy of their daily inputs, including payment transactions, and submits their daily shift audit for review by the night audit Handles cash, cheques, credit and debit card transactions in accordance with hotel policies Other duties as required

Knowledge/Skills/Experience:

Minimum 1-year experience in a similar position an asset Successful completion of high school education preferred, but combination of experience and education will be considered Physical requirements include the ability to lift, push and pull a minimum of 40 pounds, to stand and / or walk for an extended period of time, ability to stoop, kneel and reach, or perform repetitive foot and hand action, and the ability to bend at the waist Demonstrated ability to work in a fast paced, multi-tasking team environment Demonstrated superior customer service philosophy Good verbal and written English communication skills Exemplifies Coast’s core values and enjoys working in a culture of accountability Able to work a flexible schedule, which includes evenings, weekends and holidays

  • Front Desk Agent

    6 days ago

    Jasper, Canada Sunwapta Falls Rocky Mountain Lodge Full time

    Salary: $17/hourWe are a seasonal property with positions starting May 9, 2024 until October 2024. For our international applicants, please note we do not have any LMIA spots available at this time. We are seeking a friendly and professional front desk agent to join our team at our hotel in the Canadian Rockies. As the first point of contact for our guests,...

  • front desk agent

    2 weeks ago

    Jasper, Canada Miette Mountain Cabins Full time

    Education: No degree, certificate or diplomaExperience: Will trainWork settingHotel, motel, resortTasksRegister arriving guests and assign roomsTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests' departures, calculate charges and receive...

  • front desk agent

    2 weeks ago

    Jasper, Canada Miette Mountain Cabins Full time

    Education: Expérience: EducationNo degree, certificate or diplomaWork settingHotel, motel, resortTasksRegister arriving guests and assign roomsTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests' departures, calculate charges and receive...

  • room attendant

    3 weeks ago

    Jasper, Canada jasperdowntownhostel Ltd Full time

    Education: Secondary (high) school graduation certificateExperience: Experience an assetTasksSweep, mop, wash and polish floorsDust furnitureVacuum carpeting, area rugs, draperies and upholstered furnitureMake beds and change sheetsDistribute clean towels and toiletriesStock linen closetClean, disinfect and polish kitchen and bathroom fixtures and...

  • room attendant

    3 weeks ago

    Jasper, Canada jasperdowntownhostel Ltd Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksSweep, mop, wash and polish floorsDust furnitureVacuum carpeting, area rugs, draperies and upholstered furnitureMake beds and change sheetsDistribute clean towels and toiletriesStock linen closetClean, disinfect and polish kitchen and bathroom fixtures and appliancesClean and...

  • room attendant

    3 weeks ago

    Jasper, Canada Bear Hill Lodge Full time

    Education: No degree, certificate or diplomaExperience: Will trainWork settingHotel, motel, resortTasksSweep, mop, wash and polish floorsDust furnitureVacuum carpeting, area rugs, draperies and upholstered furnitureMake beds and change sheetsDistribute clean towels and toiletriesStock linen closetClean, disinfect and polish kitchen and bathroom fixtures and...

  • room attendant

    4 weeks ago

    Jasper, Canada Bear Hill Lodge Full time

    Education: Expérience: EducationNo degree, certificate or diplomaWork settingHotel, motel, resortTasksSweep, mop, wash and polish floorsDust furnitureVacuum carpeting, area rugs, draperies and upholstered furnitureMake beds and change sheetsDistribute clean towels and toiletriesStock linen closetClean, disinfect and polish kitchen and bathroom fixtures and...

  • Assistant Front Office Manager

    4 weeks ago

    Jasper, Canada Accor Full time

    Company Description Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper...

  • Assistant Front Office Manager

    3 weeks ago

    Jasper, Canada Fairmont Jasper Park Lodge Full time

    Company DescriptionFairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper...

  • Reservations Manager

    1 week ago

    Jasper, Canada FAIRMONT Full time

    Company Description Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper...

  • Night Audit

    3 weeks ago

    Jasper, Canada Sunwapta Falls Rocky Mountain Lodge Full time

    Salary: $18/hourWe are a seasonal property with positions starting May 9, 2024 until October 2024. For our international applicants, please note we do not have any LMIA spots available at this time. We are seeking a highly organized and detail-oriented individual to join our team as a Night Audit at our seasonal lodge in the Canadian Rockies. The position of...

  • Housekeeper - Mount Robson Inn

    7 days ago

    Jasper, Canada Vantage Hotels Full time

    Job Summary: As a Housekeeping Room Attendant, you will be responsible for cleaning guest rooms and replenishing amenities to help provide a friendly professional guest experience to everyone staying with us.Responsibilities:Maintain the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates and vendors.Sets up cleaning...

  • Colleague Concierge

    3 weeks ago

    Jasper, Canada Accor Full time

    Company Description Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper...

  • Colleague Concierge

    3 weeks ago

    Jasper, Canada Fairmont Jasper Park Lodge Full time

    Company DescriptionFairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper...

  • Housekeeper - Mount Robson Inn

    6 days ago

    Jasper, AB, Canada Vantage Hotels Full time

    Job Summary: As a Housekeeping Room Attendant, you will be responsible for cleaning guest rooms and replenishing amenities to help provide a friendly professional guest experience to everyone staying with us.Responsibilities:Maintain the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates and vendors.Sets up cleaning...

  • Housekeeper - Mount Robson Inn

    7 days ago

    Jasper, AB, Canada Vantage Hotels Full time

    Job Summary: As a Housekeeping Room Attendant, you will be responsible for cleaning guest rooms and replenishing amenities to help provide a friendly professional guest experience to everyone staying with us. Responsibilities: Maintain the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates and vendors. Sets up...

  • Housekeeper - Mount Robson Inn

    6 days ago

    Western Alberta (Jasper), Canada Vantage Hotels Full time

    Job Summary: As a Housekeeping Room Attendant, you will be responsible for cleaning guest rooms and replenishing amenities to help provide a friendly professional guest experience to everyone staying with us. Responsibilities: Maintain the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates and vendors. Sets up...

  • Housekeeper - Mount Robson Inn

    6 days ago

    Western Alberta (Jasper), Canada Vantage Hotels Full time

    Job Summary: As a Housekeeping Room Attendant, you will be responsible for cleaning guest rooms and replenishing amenities to help provide a friendly professional guest experience to everyone staying with us.Responsibilities:Maintain the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates and vendors.Sets up cleaning...

  • Food & Beverage Executive Assistant

    5 days ago

    Jasper, Canada FAIRMONT Full time

    Company Description Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper...