Bilingual Senior Dental Analyst
4 weeks ago
Job Description
:The Claims Analyst is responsible for ensuring the accurate and timely processing of dental claims for reimbursements to our members. The incumbent will be assigned to handle claims for various clients. There are clearly defined expectations with regard to service targets, productivity standards as well as set levels for related competencies such as: teamwork, customer service, problem-solving, decision-making and giving and receiving feedback.
What will you do:
Reviewing and adjudicating of all aspects and all types of dental claims in order to determine appropriate eligibility based on the terms of the group contract, as well as providing excellent service to our members and clients.
What do you need to succeed:
Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.
Highly detail-oriented
Problem-solving and analytical skills
Keen ability to provide quality service while achieving productivity quotas
Self-starter and results-oriented
Good PC skills including proficiency with MS Word and Excel
Proficient keyboarding skills
Basic mathematical skills
Ability to work both independently as well as in teams
Well-developed organizational and time-management skills
Strong written communication skills
Demonstrate flexibility
Ability to adapt to change within a fast-paced work environment
Assets:
Knowledge of Group Dental Systems
Dental analyst experience
Knowledge of dental terminology
Knowledge of insurance or financial services products
Experience in a customer service environment or previous office experience
What’s in it for you?
Opportunities to learn new skills, grow and move into different roles
Trusting, diverse and inclusive working environments
Supportive leadership who’s focused on your success and well-being
We offer a number of programs and offerings to help our Employees achieve lifetime financial security and live healthier lives, some of these include:
Comprehensive benefits
Retirement & stock investment
Pay for performance reward
Wellness programs, benefits and health incentives
Notes / Unique Requirements:
Overtime is available as dictated by workload
Must be able to obtain Reliability Status through the Government of Canada (includes a background check with fingerprinting by the RCMP)
When a new position becomes available which matches your background and experience, the base pay range will be disclosed and correspond to the opportunity Sun Life will consider you for.
In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Job Category:
Claims - Health & DentalPosting End Date:
10/05/2024-
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