Client Relationship Manager

4 weeks ago


Markham, Canada Lenovo Full time

Description and Requirements

As a Client Manager, you own the client relationship across all Business Groups and play a critical role in driving growth across our Large Enterprise Accounts through the development and execution of accountstrategies by leveraging the entire Lenovo Solutions and Services portfolio. The ideal candidate processes sales tenacity, business technical acumen, operational excellence, and entrepreneurship to build and drivetechnology sales with a business outcome-based approach.​

​The ideal candidate possesses demonstrated experienced working and leading within a matrix environment including sales peers, product development, marketing, services, and supply chain. 

As a Client Manager, you have industry expertise and successfully influence key stakeholders/teams across all levels of the organization and externally with customers and potential partners. You have proven success and capabilities operate in a fast-paced every changing environment and can guide and instill a comprehensive understanding of the industry and translate this understanding into simple, straightforward solutions that make a clear difference to our customer’s business objectives. ​

Responsibilities: 

Understand clients' needs and objectives to provide appropriatesolutions.​

Independently identify, develop, and close new opportunities within theterritory​

Achieve revenue and profitability objectives for Lenovo while driving growth across multiple product sets​

Independently develop, implement, and execute an effective sales strategy to achieve sales goals, desired business goals, and meet customerneeds​

Manage the sales strategy for account teams, and drive revenue across Lenovoportfolio​

Responsible for financial performance and forecast governance across Lenovoportfolio​

Develop C level relationships and serve as a trusted consultant to customers​

Ownership for the customer relationship and engagementstrategy​

Understand and adapt to Lenovo’s ongoing product and services developments​

Lead a cross-functional team within the company to keep deals moving through the funnel​

Ensure that our customers receive world-class sales and customer service​

Effectively and consistently use MS Dynamics and other reporting tools to track key sales metrics and consistently meet those metrics while delivering Operational Excellence.​

Basic Requirements:

BA/BS degree or equivalent professional work experience.​

8+ years of successful technology sales across the Enterprise and Public Sector space is required

Preferred Requirements  ​​

Demonstrated track record of top performance with multi-million-dollarquota.​

Exceptional Technology acumen focused on how IT transformation can address businesschallenges​

Excellent business and financial acumen and extensive experience developing technology-led solutions with Very Large Enterprise clients​

Proven success interfacing and building relationships at the C-Level with the client, industry, and withinLenovo​

Work effectively with and across all levels of business and IT contacts within very large and complex financialorganizations​

Achieve company growth projections and targets in a dynamic and competitiveenvironment​

Excellent interpersonal, communication, organizational, and problem-solvingskills


***This position is based in Calgary territory must reside in territory, Travel required (~50%)
Additional Locations : * Canada - Alberta (Mobile) - Calgary * Canada * Canada - Alberta (Mobile) * Canada - Alberta (Mobile) - Calgary

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