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Client Relationship Manager

4 months ago


Markham ON, Canada Lenovo Full time

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit , and read about the latest news via our StoryHub .

Description and Requirements

As a Client Manager, you own the client relationship across all Business Groups and play a critical role in driving growth across our Large Enterprise Accounts through the development and execution of account strategies by leveraging the entire Lenovo Solutions and Services portfolio. The ideal candidate processes sales tenacity, business technical acumen, operational excellence, and entrepreneurship to build and drive technology sales with a business outcome-based approach.

The ideal candidate possesses demonstrated experienced working and leading within a matrix environment including sales peers, product development, marketing, services, and supply chain.

As a Client Manager, youhave industry expertise and successfully influence key stakeholders/teams across all levels of the organization and externally with customers and potential partners. You have proven success and capabilities operatein a fast-paced every changing environment and can guide and instill a comprehensive understanding of the industry and translate this understanding into simple, straightforward solutions that make a clear differenceto our customer’s business objectives.

Responsibilities:

Understand clients' needs and objectives to provide appropriate solutions.

Independently identify, develop, and close new opportunities within the territory

Achieve revenue and profitability objectives for Lenovo while driving growth across multiple product sets

Independently develop, implement, and execute an effective sales strategy to achieve salesgoals, desired business goals, and meet customer needs

Manage the sales strategy for account teams,and drive revenue across Lenovo portfolio

Responsible for financial performance and forecast governance across Lenovo portfolio

Develop C level relationships and serve as a trusted consultant to customers

Ownership for the customer relationship and engagement strategy

Understand and adapt to Lenovo’s ongoing product and services developments

Lead a cross-functional team within the company to keep deals moving through the funnel

Ensure that our customers receive world-class sales and customer service

Effectively and consistently use MS Dynamics and other reporting tools to track key sales metrics and consistently meet those metrics while delivering OperationalExcellence.

Basic Requirements:

BA/BS degree or equivalent professional workexperience.

8+ years of successful technology sales across the Enterprise and Public Sector space isrequired

Preferred Requirements

Demonstrated track record of top performance with multi- million-dollar quota.

Exceptional Technology acumen focused on how IT transformation can address business challenges

Excellent business and financial acumen and extensive experience developing technology-led solutions with Very Large Enterprise clients

Proven success interfacing and building relationships at the C-Level with the client, industry, and within Lenovo

Work effectively with and across all levels of business and IT contacts within very large and complex financial organizations

Achieve company growth projections and targets in a dynamic and competitive environment

Excellent interpersonal, communication, organizational, and problem-solving skills

As a Client Manager, you own the client relationship across all Business Groups and play a critical role in driving growth across our Large Enterprise Accounts through the development and execution of account strategies by leveraging the entire Lenovo Solutions and Services portfolio. The ideal candidate processes sales tenacity, business technical acumen, operational excellence, and entrepreneurship to build and drive technology sales with a business outcome-based approach.

The ideal candidate possesses demonstrated experienced working and leading within a matrix environment including sales peers, product development, marketing, services, and supply chain.

As a Client Manager, youhave industry expertise and successfully influence key stakeholders/teams across all levels of the organization and externally with customers and potential partners. You have proven success and capabilities operatein a fast-paced every changing environment and can guide and instill a comprehensive understanding of the industry and translate this understanding into simple, straightforward solutions that make a clear differenceto our customer’s business objectives.

Responsibilities:

  • Understand clients' needs and objectives to provide appropriate solutions.

  • Independently identify, develop, and close new opportunities within the territory

  • Achieve revenue and profitability objectives for Lenovo while driving growth across multiple product sets

  • Independently develop, implement, and execute an effective sales strategy to achieve salesgoals, desired business goals, and meet customer needs

  • Manage the sales strategy for account teams,and drive revenue across Lenovo portfolio

  • Responsible for financial performance and forecast governance across Lenovo portfolio

  • Develop C level relationships and serve as a trusted consultant to customers

  • Ownership for the customer relationship and engagement strategy

  • Understand and adapt to Lenovo’s ongoing product and services developments

  • Lead a cross-functional team within the company to keep deals moving through the funnel

  • Ensure that our customers receive world-class sales and customer service

  • Effectively and consistently use MS Dynamics and other reporting tools to track key sales metrics and consistently meet those metrics while delivering OperationalExcellence.

Basic Requirements:

  • BA/BS degree or equivalent professional workexperience.

  • 8+ years of successful technology sales across the Enterprise and Public Sector space isrequired

Preferred Requirements

  • Demonstrated track record of top performance with multi- million-dollar quota.

  • Exceptional Technology acumen focused on how IT transformation can address business challenges

  • Excellent business and financial acumen and extensive experience developing technology-led solutions with Very Large Enterprise clients

  • Proven success interfacing and building relationships at the C-Level with the client, industry, and within Lenovo

  • Work effectively with and across all levels of business and IT contacts within very large and complex financial organizations

  • Achieve company growth projections and targets in a dynamic and competitive environment

  • Excellent interpersonal, communication, organizational, and problem-solving skills

***This position is based in Calgary territory must reside in territory,Travel required (~50%)

If you require an accommodation to complete this application, please contactability@lenovo.com

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