Billing Analyst Co-op
4 weeks ago
Key Responsibilities
Monitor company billing system for proper account set-up and activity flow
Monitor customer accounts for irregularities
Research and resolve billing discrepancies
Monitor and support billing adjustment requirements
Respond to customer questions and requests
Assist finance with revenue reporting queries
Monthly billing
Run billing reports to capture all revenue
Bi-monthly/weekly billing – Roll off
Prepare invoice adjustments
Responsible for emailing, printing and mailing of invoices
Portal invoicing (uploading invoices, follow-up and collections)
Knowledge, Skills and Competencies
Strong computer literacy. Comfortable working with multiple systems including Microsoft applications. Excel experience is required
Excellent communication skills, both written and oral
Ability to maintain strong working relationships, with all levels of management and non-management personnel
Able to work efficiently as a part of a team as well as independently.
Possess strong logic, and ability to take initiative
Attention to detail in all areas of work.
Enjoy working in a fast-paced environment.
Able to work well under pressure and meet set deadlines.
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