E-Commerce Shipping Associate

2 weeks ago

Ottawa, Canada Sporting Life Full time

Sporting Life

Sporting Life is a leading, iconic Canadian sports lifestyle retailer. Since 1979, we've been committed to providing our customers and their families with the best possible experience—and we are continuously working to improve it every day. We offer the best in outdoor apparel and fashion, footwear, equipment and accessories for men, women and kids. The mix of sport and fashion is what makes us unique.

YOU live for the great Canadian outdoors and take pride in living the Sporting Life. You relish in the exhilarating experience of skiing, snowboarding, cycling, running, tennis, hiking and camping and want to inspire our customers to do the same. You believe in the spirit of team, adapting to the ever-changing retail environment, being part of constant innovation and working alongside the best leaders, associates and vendors in the business. We are looking for those who live what we sell every day and who celebrate the love of sport and an active way of living.

eCommerce Shipping Associate

As an eCommerce Shipping Associate, you will provide an extraordinary customer experience to our online customers, through accurate and prompt delivery of online purchases. 

Your Responsibilities

Provide excellent customer service by providing timely completion of customer orders. Communicate status of orders, inquiries, and issues via telephone and electronic messaging.  Adjust orders to meet customers need.  Investigate possible delays in shipments and follow-up with third party logistics providers and open investigations. 

What You Offer

A love of fashion, sport and a healthy, active lifestyle A genuine passion for serving the public and ensuring that all customers are cared for. Ability to multitask and problem solve.

Who You Are

You live for the great Canadian Outdoors. You live for Skiing, Snowboarding, Cycling, Running and Tennis. The mix of fashion and sport is what makes us unique. You believe in the spirit of team, joining leaders, being part of constant innovation and working alongside the best staff and vendors in the business.

What We Provide

Access to the best brands and vendors including training and learning opportunities  Competitive compensation Amazing product discounts Professional growth and development 

Sporting Life is #unlikeanystoreintheworld

Sporting Life Inc. is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Sporting Life Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.

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