E-commerce Operations Specialist
3 weeks ago
Adecco is currently recruiting for an E-commerce Operations Specialist for a full-time permanent role with our client based out of Ottawa, Ontario.
- Mon-Fri 8 :00 am - 4:00 pm EST
- Onsite
The E-commerce Operations Specialist will have the following responsibilities:
- Follow the daily operations procedures (accounts, orders processing, shipping, competitors pricing monitoring and adding new products)
- Daily, monitor all the marketplace’s accounts performance and resolve any issue professionally.
- Answering customers emails & phone calls
- Processing the marketplaces orders utilizing shipping software “UPS and Canada Post in very efficient, cost effective and within the marketplaces delivery timeframe mindset.
- Inventory managing.
- Think "how" instead of, "no." Always look for creative solutions that achieve our goals and mitigates risk.
- Demonstrated ability to build and maintain strong relationships with suppliers and manufacturers.
- Trace the root cause of the issue and help the leader resolve it.
- Embrace new ideas and always assume positive intent.
- Spotting opportunities for improvements
The E-commerce Operations Specialist must meet the following mandatory requirements:
- Must have minimum 2 years’ experience in E-commerce marketplaces (Amazon, eBay, Walmart & Shopify)
- Bilingual (English and French)
- An exceptional verbal and written communication
- Fluency with reporting, analysis, and taking a data-driven approach to problem solving.
- Organized, results-focused, and highly accountable, capable of working on multiple projects.
- An independent thinker, but with team-player, partnership instincts
- Self-directed, eager to learn, and resourceful, but not afraid to seek guidance.
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