Claims Support Agent

3 weeks ago

Mississauga, Canada Safe-Guard Full time
Job Title: Claims Adjuster GAP

Location: Atlanta, GA, US - Remote/ Toronto, Ontario,Canada - Remote

FLSA: Non-exempt 

Position Overview: 

The GAP Claims Adjuster understands how to work efficiently and effectively with customers to ensure that all assigned claims are concluded promptly, equitably and economically within the provisions of the contract and in accordance with the damages presented. Requires that the adjudication of claims be within company guidelines and all state regulatory requirements.

Job Responsibilities:

Determine coverage and identify coverage issues related to various claims, applying a thorough understanding of applicable contracts relevant to the loss typesThree to five years of experience in GAP or personal auto claims adjuster experience is preferredEstablish contact and maintain effective professional relationships with insured parties, agents, underwriters, primary insurance and others involved in the claims processReview claims and claim status with customers, agent or underwriters as necessary to facilitate the prompt, accurate resolution of claims filedObtain and prepare the necessary documentation associated with the prompt, accurate, and thorough verification of losses and administration of claims. Follow established policies, procedures, and processes in preparing information, and submit each claim for to audit for the final review in a timely manner and in accordance with GAP standards and expectations. 

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
 

Job Requirements:

Ability to understand claims adjudication processDemonstrated experience with Financial and/or Banking claimsSound knowledge base and experience with GAP or personal auto claimsSkills in analyzing, interpreting, synthesizing, prioritizing, and reporting pertinent information; research and investigative abilities; negotiating, conflict resolution and persuasion abilitiesSound written and oral communication skillsCommitment to professional and personal growth and development; commitment to continuous improvementTeam-oriented work style; attention to detail and accuracy; effective time management and organization skillsMust be able to successfully pass a background check

Company Benefits:

Medical, Dental, and Vision Insurance Flexible Spending AccountHealth Savings Account (k) Plan with Company MatchCompany-paid Short-Term and Long-Term DisabilityCompany-paid Life InsurancePaid Holidays and VacationEmployee Referral ProgramEmployee Assistance ProgramWellness ProgramsPaid Community Service OpportunitiesTuition ReimbursementOngoing Training & Personal DevelopmentAnd More 

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