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Shop Manager
1 month ago
Your role in a nutshell
As an inspirational leader & activist, with enthusiasm for our brand and a strong connection to our purpose, you will drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience.
More about the role
Lead & work as part of a successful, engaged team to best meet the needs of our customers Shape a customer focused store experience by leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life Problem solves effectively & proactively as much as possible using available resources Communicate effectively & act as a flexible & responsible role model to your team Ensure development of customer loyalty to further build The Body Shop brand Meet sales & performance targets Manage stock; monitor & manage change Confidently use the data (KPI’s) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance Identify & attract high potential candidates & develop current team members to succeed in their goals Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our productsWhat we look for
Experience in a customer facing role, people leadership & team development Able to meet sales & performance targets with outstanding planning & organizing skills Ability to work collaboratively within a feedback culture Experience coaching & developing a successful team Outstanding leadership & communication skills Experience using data (KPI’s) to make sound business decisions Comfortable with Microsoft Office Suite Flexibility to work across Sunday to Saturday is required
What we offer
Talent Drivers
CommercialityCollaborative SkillsLeadershipPersonal ConductPurposeWe believe in a world where all people are seen, valued, supported, represented at every level, & can be their truest selves and in building a spirit of equality, diversity, and inclusivity for all. The Body Shop Limited is an equal opportunity employer. Should you require accommodation during the interview process, please advise the recruiter when contacted for an interview.We have other current jobs related to this field that you can find below
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