Customer Service Representative
3 months ago
Customer Service Representative
600 Jamieson Pkwy, Cambridge, ON N3C 4N6, Canada Req #4826 September 5, 2024Find Your Limitless with Reliance
By joining Reliance as a Customer Service Representative , you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth, and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us
What will you do?
We are looking for passionate and dynamic individuals to join our team In the role of Customer Solutions Specialist, your goal is to retain customers who have expressed an interest in canceling their service. At all customer touch points, the Customer Solutions Specialist will ensure an outstanding customer experience is being delivered through professional, courteous, and supportive conduct.
Learn and grow as an important part of a team that cares about Reliance and its customers. Engage customers in an enthusiastic and persuasive conversation about the benefits of remaining with Reliance, while maintaining sincerity and realism – over the phone, and in writing Educate existing customers on Reliance products and services along with the contractual details of their agreement. Provide active listening to customer concerns, complaints and needs. Liaise with internal departments to resolve customer concerns. Identify competitive activities, new attrition drivers and recommend retention tactics. As required, articulate the applicable options and process the corresponding account closure as per the terms and conditions. Contribute to effective cost and risk control through productivity and adherence to corporate processes and controls. Provide an outstanding customer experience.What do we offer?
The tools you need to succeed – including the tools for the job as well as training and development programs. A successful and knowledgeable team to be part of and learn from Competitive bases pay plus the ability to earn more tied to your success – the only limit is your potential. $1000 one-time bonus after 12 months of successful employment A great benefits plan for you / your family Career paths so you can advance in the company. A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination. Award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive teamWhat do you bring?
A growth mindset: above all else, we’re looking for people who are dependable, ambitious and want to grow with Reliance. You have exceptional customer service experience. You have strong negotiation and sales abilities. You have excellent problem-solving skills to deal with diverse/complex customer needs. You are confident in situations where there is potential for conflict. You are comfortable interpreting contract language and relaying key terms and conditions in an easy-to-understand manner. You are professional and customer focused. You have excellent written and verbal communication skills. You thrive in an environment subject to frequent change with minimal lead time. You are self-motivated and can work within established guidelines with minimal scripting. You are persistent and driven to work towards personal and team targets.Why Reliance?
Reliance is the industry leader in providing home comfort solutions and we do just that in over 2 million customer homes across North America. Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Reliance is a $1 Billion business with 2,600 team members and we’re growing We’re proud to be recognized as one of Canada’s 10 Most Admired Corporate Cultures. It's our team members and their relentless focus on the business, each other, and our customers that makes us great.
Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
#LI-Onsite
#LI-PM1
-
Customer Service Representative
1 month ago
Cambridge, Ontario, Canada beBee Professionals Full time $25,000 - $35,000beBee Professionals in Cambridge is looking for a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle...
-
Customer Service Representative
1 month ago
Cambridge, Ontario, Canada beBee Professionals Full time $25,000 - $35,000We are seeking a Customer Service Representative to join our team at beBee Professionals in Cambridge. As a Customer Service Representative, you will be responsible for providing exceptional customer service, taking customer orders, and preparing food items to meet our high standards.Key Responsibilities:Take customer orders and respond to customer inquiries...
-
Customer Service Representative
6 months ago
Cambridge, Canada Ontario Mutual Full timeCustomer Service Representative **Salus Mutual Insurance Company has an exciting opportunity for an ambitious Customer Service** **Representative to join our growing team! **The Customer Service Representative will primarily be responsible for supporting agents in the Ridgetown and Blenheim offices by providing information to policyholders, completing...
-
Customer Service Representative
1 month ago
Cambridge, Canada Challenger Full timeWe offer the following in our search for engaged employees looking to become part of a successful team: A continuous learning environment that develops your individual career goals A continuous improvement environment where all ideas are explored Engaged coaches and mentors who will provide guidance but also allow autonomy Team atmosphere ...
-
Customer Service Representative
4 weeks ago
Cambridge, Canada Challenger Motor Freight Inc. Full timeEnvision:Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canada’s 50 Best Managed Companies. Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose – to keep...
-
Customer Service Representative
4 weeks ago
Cambridge, Canada Challenger Motor Freight Full timeEnvision: Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canada’s 50 Best Managed Companies. Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose – to...
-
Customer Service Representative I
5 months ago
Cambridge, Canada The MEARIE Group Full time**Customer Service Representative I** GrandBridge Energy Inc. is guided by a vision to be a leader in energy transformation and driven by a mission to bridge communities to the energy future. GrandBridge Energy delivers safe and reliable electricity to 111,000 customers in the City of Brantford, the City of Cambridge, the Township of North Dumfries, and the...
-
Customer Service Representative I
5 months ago
Cambridge, Canada The MEARIE Group Full time**Customer Service Representative I** **(Temporary 12-Month Contract)** GrandBridge Energy Inc. is guided by a vision to be a leader in energy transformation and driven by a mission to bridge communities to the energy future. GrandBridge Energy delivers safe and reliable electricity to 111,000 customers in the City of Brantford, the City of Cambridge, the...
-
Customer Service Representative
2 weeks ago
Cambridge, Ontario, Canada The 401 Group of Companies Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at The 401 Group of Companies.About UsThe 401 Group of Companies is a privately owned and % Canadian business management group offering a full line of automotive, recreational vehicle, powersport and marine products and services.Compensation and...
-
Customer Service Representative
3 months ago
Cambridge, Canada David's Bridal Full timeBEST. JOB. EVER! - Minimal weekday hours required (join for weekends only!) - Generous Team Member discount - $500 bonus for every referral hired with NO LIMIT* - Competitive hourly pay rates & team bonus - Additional terms and conditions apply. At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one,...
-
Customer Service Representative
6 months ago
Cambridge, Canada Culligan Water Full timeCulligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our growing team at our Cambridge location as a CSR!.** The Customer Service Representative is responsible...
-
Customer Service Representative
4 weeks ago
Cambridge, Canada BMO Financial Group Full time600 Hespeler Road Cambridge Ontario,N1R 8H2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Customer Service Representative
5 months ago
Cambridge, Canada BMO Financial Group Full time23 Queen Street West Cambridge Ontario,N3C 1G2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Customer Service Representative
6 months ago
Cambridge, Canada Westman Steel Industries Full time**WESTMAN STEEL** is a national supplier of premium steel products. Westman Steel is a proud member of WGI Westman Group Inc. - a dynamic, entrepreneurial group dedicated to the growth of their employees, customers and the communities in which they operate. Continued progress creates the following career opportunity in Cambridge, ON. **CUSTOMER SERVICE...
-
Csr - Customer Service Representative
5 months ago
Cambridge, Canada Rubberline Products Ltd. Full time_**Overview**:_ Are you detail-oriented, organized, and thrive in a fast-paced work environment? If you enjoy managing orders, providing excellent customer service, and ensuring seamless transactions, we have an exciting opportunity for you to join our team as a Customer Service/Order Desk Representative at Rubberline Products Ltd. - **About the...
-
Customer Service Representative
4 days ago
Cambridge, Canada Ontario Mutuals Full time**1** CUSTOMER SERVICE REPRESENTATIVE **About Cognition+** Join our _Dynamic _and _Passionate_ team at Cognition+, where we are dedicated to revolutionizing the insurance industry with cutting-edge digital solutions. Since 1996, we have been committed to understanding and addressing the unique business challenges faced by insurance companies of all sizes....
-
Customer Service Representative
6 months ago
Cambridge, Canada Greentec Full timeFor over 28 years, Greentec has grown and evolved rapidly to become a leader in electronic recycling specializing in the collection, secure data destruction, recycling and recovery of end-of-life electronic waste. Protecting your business and the Environment. We are currently seeking an experienced Customer Service Representative for our Cambridge, Ontario...
-
Customer Service Representative
6 months ago
Cambridge, Canada WGI Group Full time**WESTMAN STEEL** is one of Canada’s largest manufacturers of premium steel roofing and siding products. Westman Steel Industries is a proud member of WGI Westman Group Inc, a dynamic entrepreneurial group of companies who values safety, health, community, relationships, growth and fiscal responsibility. Continued progress creates the following career...
-
Customer Service Representative
2 months ago
Cambridge, Canada Greentec International Inc. Full timeFor over 29 years, Greentec has grown and evolved rapidly to become a leader in electronic recycling specializing in the collection, secure data destruction, recycling and recovery of end-of-life electronic waste. Protecting your business and the Environment. We are currently seeking an experienced Customer Service Representative for our Cambridge, Ontario...
-
Customer Service Representative
2 weeks ago
Cambridge, Ontario, Canada Toronto Truck Driving School Full timeAbout UsAs a family-owned and operated company in the trucking industry with 21 years of experience, we are committed to providing exceptional service to our customers.Salary and BenefitsWe offer a competitive hourly rate of $17.00-$19.00 per hour, with opportunities for commission pay. Our full-time position includes 40 hours of work per week, Monday to...
