Travel Expert

4 months ago

Thunder Bay, Canada Sunwing Full time

Travel Expert

Thunder Bay, ON, Canada Req #43 August 12, 2024

About Us: 

Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group’s own travel retail businesses and Luxe Destination Weddings. Our culture is driven by our EPIC Values (entrepreneurial, passionate, innovative, and customer-centric) and our teams work together to deliver our purpose “passionate people making vacation dreams come true”.

The Opportunity:

Under SellOffVacations, we are looking for a Travel Expert to join us in making vacation dreams come true. As a results and detail-oriented Travel Expert, you are responsible for providing high quality service to consumer travel clients and for emphasizing long-term working relationships to build a strong repeat customer base. The position reports to the Selling Supervisor/Branch Manager and will be located at our retail store in Thunder Bay, ON.

What You’ll Do:

Provide high quality service to consumer travel clients emphasizing long-term working relationships to build a strong repeat customer base Sell a full range of preferred supplier products to meet and exceed targets Provide accurate, complex travel information (., detailed travel documentation, Organize and assist with local business building promotions and local networking Assist in the resolution of client complaints Invoice and document client files accurately in accordance with company policy

Works closely with Consumers, Tour Operators, and various Internal Support departments

What You’ll Need:

Experience as a Travel Counsellor Ability to work various shifts including evenings and weekends Provincial certification

What We Offer:

Great travel perks Goodlife Corporate Discount Comprehensive benefits package RRSP Matching Program Growth opportunities Free Parking Open concept, collaborative workspace Opportunity to give back through our social responsibility initiatives See for yourself

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