Senior Resident Manager

2 months ago

Surrey, Canada Pacific Cove Properties Full time

Job Title: Senior Resident Manager (Live-in)

Company Overview:

Pacific Cove Properties is a BC-owned and operated property management company providing rental accommodation to almost 3000 families and individuals in communities throughout British Columbia, including Metro Vancouver, the Fraser Valley, Vancouver Island, and the Okanagan.

Position Overview:

We are seeking a dedicated and experienced Senior Resident Manager to lead the residential team at our building in Surrey, BC. The ideal candidate will be a highly organized individual with effective communication skills capable of delivering exceptional customer service and resident management. This role offers an exciting opportunity for an experienced Resident Manager to take the next step in their career and join one of B.C.'s most respected leaders in the rental housing industry. If you are looking to advance your career and become part of a collaborative, cohesive team, we encourage you to apply today

Key Responsibilities:

  • Strategic Leadership: Develop and implement strategies to enhance resident satisfaction and operational efficiency while achieving financial objectives for the residential rental building.
  • Leasing Strategy: Create and implement leasing initiatives to attract and retain high-quality residents, optimizing occupancy rates.
  • Resident Relations: Cultivate positive relationships with residents, proactively address concerns, and foster a sense of community within the building.
  • Compliance Oversight: Ensure all operations adhere to company policies and the Residential Tenancy Act, including timely rent collection and deposits, managing move-ins/outs, and ensuring suites are properly advertised electronically and in print.
  • Crisis Management: Strategically manage resident issues, including evictions, disputes, and crisis situations, focusing on resolution and compliance.
  • Operational Excellence: Oversee property maintenance and cleaning services, ensuring a high standard of living conditions and timely response to maintenance requests.
  • Project Coordination: Collaborate with cross-functional teams on property improvement projects, renovations, and enhancements to elevate the living experience for residents .

Required Skill Sets:

  • Exceptional Communication Skills: Strong verbal and written communication skills, with the ability to effectively convey information to diverse audiences. Adhering to a 30-minute response time policy for inquiries from residents, prospective residents , and management.
  • Strategic Problem Solving: Proven ability to analyze complex situations, develop innovative solutions, and make informed decisions that positively impact resident relations and property performance.
  • Leadership and Team Development: Demonstrated experience in leading and mentoring teams, fostering a collaborative environment that encourages professional growth and high performance.
  • Time Management and Organizational Skills: Exceptional ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment.
  • Diplomatic Conflict Resolution: Strong interpersonal skills with a focus on tact and diplomacy, adept at managing resident disputes and maintaining a harmonious living environment.

Education and Experience:

  • Minimum of five (5) years of residential property management experience.
  • Comprehensive understanding of the Residential Tenancy Act

  • Resident Engagement Manager

    2 months ago

    Surrey, Canada Sienna Senior Living Full time

    If you’re passionate about leading a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us! The **Resident Engagement Manager** is a critical role within our communities as it impacts the lives of residents through the strong leadership and motivation of Sienna team members. This is a **Permanent...

  • Resident Services Coordinator

    4 months ago

    Surrey, Canada Amica Senior Lifestyles Full time

    Job Description: **RESIDENT SERVICES COORDINATOR** **_ Amica White Rock_** **_ Regular Full-Time_** At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support...

  • Resident Care Attendant

    6 months ago

    Surrey, Canada Amica Senior Lifestyles Full time

    **Job Description**: **_ RESIDENT CARE ATTENDANT_** **_ Amica White Rock Surrey_** **_ Casual/On Call_** At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and...

  • Senior Resident Manager

    3 weeks ago

    Surrey, British Columbia, Canada Pacific Cove Properties Full time

    Job Title: Senior Resident Manager - Operational LeaderPacific Cove Properties is a leading property management company in British Columbia, with a strong commitment to providing exceptional rental accommodation to residents.The Role:We are seeking an experienced and strategic Senior Resident Manager to lead our residential team at our building in Surrey,...

  • Senior Resident Manager

    4 weeks ago

    Surrey, British Columbia, Canada Pacific Cove Properties Full time

    About the RolePacific Cove Properties, a leading property management company in BC, is seeking an experienced Senior Resident Manager to lead our residential team in Surrey. With a strong background in resident management and leadership, you will be responsible for delivering exceptional customer service, fostering a sense of community, and ensuring...

  • Senior Resident Manager

    4 weeks ago

    Surrey, British Columbia, Canada Pacific Cove Properties Full time

    Job Title: Senior Resident ManagerAbout Pacific Cove Properties:Pacific Cove Properties is a BC-owned and operated property management company providing rental accommodation to almost 3000 families and individuals in communities throughout British Columbia, including Metro Vancouver, the Fraser Valley, Vancouver Island, and the Okanagan.Job Overview:We are...

  • General Manager

    2 months ago

    Surrey, Canada Sienna Senior Living Full time

    Join our compassionate and dynamic team as the **General Manager** at Sienna Senior Living, where we hold the privilege of serving Canada’s seniors with the utmost comfort, dignity, and respect. This pivotal role is the heart and soul of our community, presenting an extraordinary opportunity to lead with purpose and passion. As the General Manager and the...

  • Floater - Resident Manager

    7 days ago

    Surrey, Canada Mainstreet Equity Corp. Full time

    **Job description** **Position: Floater - Resident Manager** **Location: Calgary, AB** **Type: Full-time, Permanent, Live on site** **Salary & Bonuses: Monthly Base Salary + Collection Bonus + Leasing Bonus** **Other Benefits & Allowances**: **-50% Rent Discount** **-Company Paid Dental Health and Vision Care benefits (including family)** **-Group...

  • Wellness Coordinator

    2 months ago

    Surrey, Canada Amica Senior Lifestyles Full time

    Job Description: **WELLNESS COORDINATOR** **Amica White Rock** **Temporary Full Time** Amica Senior Lifestyles is setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. Committed to enriching the lives of seniors now and...

  • Assistant Resident Manager

    6 months ago

    Surrey, Canada Realstar Management Full time

    We are currently seeking an Assistant Resident Manager Team to live and work at one of our properties in **Surrey**. This position would require you to live on-site and work four weekdays each week, every second weekend and some on-call evenings. **What we offer to employees** - Base compensation range is $41,000 - $45,000 per person. This includes: -...

  • Environmental Services Manager

    6 months ago

    Surrey, Canada Sienna Senior Living Full time

    If you’re passionate about leading a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us! The Environmental Service Manager is a critical role within our communities as it impacts the lives of residents through the strong leadership and motivation of Sienna team members. This is a full time permanent...

  • Environmental Services Manager

    6 months ago

    Surrey, Canada Sienna Senior Living Full time

    If you’re passionate about leading a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us! The **Environmental Service Manager** is a critical role within our communities as it impacts the lives of residents through the strong leadership and motivation of Sienna team members. This is a** full time...

  • Environmental Services Manager

    6 months ago

    Surrey, Canada Sienna Senior Living Full time

    If you’re passionate about leading a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us! The **Environmental Service Manager** is a critical role within our communities as it impacts the lives of residents through the strong leadership and motivation of Sienna team members. This is a** full time...

  • Environmental Services Manager

    6 months ago

    Surrey, Canada Sienna Senior Living Full time

    If you’re passionate about leading a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us! The **Environmental Service Manager** is a critical role within our communities as it impacts the lives of residents through the strong leadership and motivation of Sienna team members. This is a** full time...

  • Assistant Resident Manager

    6 months ago

    Surrey, Canada Realstar Management Full time

    We are currently seeking an Assistant Resident Manager Team to live and work at one of our properties in **Surrey**. This position would require you to live on-site and work four weekdays each week, every second weekend and some on-call evenings. **This position would require you to work with a partner and share a two-bedroom apartment suite.** **What we...

  • Resident Manager

    6 months ago

    Surrey, Canada Mainstreet Equity Corp. Full time

    The Company Mainstreet Equity Corporation is a distinguished Property Management firm focused on the acquisition, redevelopment, repositioning, and management of boutique rental apartments. Mainstreet is proud to be setting a new standard in rental apartment living across our vast portfolio which stretches from Saskatchewan to British Columbi At Mainstreet...

  • Nutrition & Support Services Manager

    1 month ago

    Surrey, Canada Kaigo Senior Living Full time

    **Suncreek Village** located in beautiful Surrey, BC is a complex care home with a capacity for 120 residents within 7 unique households. Suncreek Village provides a safe home for seniors who can no longer live independently, whether due to physical or cognitive issues. We are looking for a dedicated, experienced full time Team Leader who will support the...

  • Hotel and Hospitality Representative

    3 weeks ago

    Surrey, British Columbia, Canada Amica Senior Lifestyles Full time

    About the RoleWe are seeking a skilled and friendly Reception-Concierge to join our team at Amica Senior Lifestyles. As a key member of our community, you will provide exceptional customer service, manage office operations, and ensure a warm and welcoming environment for our residents and guests.Key ResponsibilitiesProvide receptionist and secretarial...

  • Reception - Concierge

    5 months ago

    Surrey, Canada Amica Senior Lifestyles Full time

    **Job Description**: **_ _**_RECEPTION - CONCIERGE_** **_ Amica White Rock_** **_ (Casual)_** At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to...

  • Sales Advisor

    6 months ago

    Surrey, Canada Sienna Senior Living Full time

    If you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us! The Sales Advisor is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection. As a Sales Advisor your typical day will impact the following...