IT Software Asset Management Analyst
1 week ago
Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.
Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Read on to see how you can shape the future, win as a team, and grow with us.
About the role
Our growing team is looking for an IT Software Asset Management Analyst
The IT Software Asset Management Analyst will be responsible for proactively enforcing governance for software and hardware assets as well as coordinating regular audits and follow up reconciliation activities.
Focus will be on the asset management lifecycle and will also include maximizing the value of IT asset investment, analyzing software and hardware asset data, conducting root cause analysis on non-compliance, executing corrective actions, identifying, and implementing process improvements.
What you'll do:
Manage software assets through their entire lifecycle.
Perform asset tracking and coordination of internal controls and compliance monitoring activities.
Provide effective governance to ensure asset management processes and procedures are effectively being adhered to by internal teams and service partners.
Participate in the evaluation of products, service offerings and contracts and oversee day-to-day interactions with vendors to meet business needs.
Obtain information and clarification on licensing, product changes, costing and invoicing and communicate and facilitate any such changes.
Ensure that asset inventories and IT tools are updated, and orders are tracked for internal and external billing purposes.
Ensure the overall tracking of software license entitlements and evidence, based on software orders.
Conduct inventory data cleanup, evergreening/decommissioning activities as required.
Actively participate in the creation and optimization of standard operating procedures, processes, guidelines, and documentation for all asset management processes.
Provide support and expertise while working closely with internal and external team members on related project work.
Develop analyses and dashboards to automate asset tracking and regular reporting activities.
What you bring:
2 years of experience in software asset management.
Experience working with users from a customer service perspective.
Good interpersonal and communication skills.
Result oriented with strong planning and organizational skills.
Ability to multi-task and work in a fast-paced environment.
Experience with ServiceNow asset management modules or other equivalent asset management system.
Asset management certification, (asset).
For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country
No Canadian work experience required however must be eligible to work in Canada.
#LI-Hybrid
What we offer
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
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