Customer Service Representative

4 weeks ago


Longueuil, Canada pt Health Full time
Customer Service Representative
Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care.

As a Customer Service Representative , you are passionate about your work and perform with a high level of energy, reliability and pride. Customers and coworkers alike look forward to their interactions with you. Your administrative work is thorough, organized and detail-oriented. You have strong computer skills including Microsoft Office and an ability to learn new software applications quickly. You have a solid command of the English language and excellent communication skills. Your work experience demonstrates success in providing customer service and strong administrative support.

Responsibilities include:

Answering the telephone, greeting, and assisting clients Responding to inquiries and helping clients with problems Processing incoming and outgoing mail, courier and faxes Providing administrative support under the direction and support of the office manager and clinic director Monitoring and ordering office and clinic supplies Assisting with photocopier/fax maintenance

Qualifications:

In-person and Telephonic customer service experience, ideally from a medical clinic setting Understanding of medical terminology is an asset Health-related educational background is preferred

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