Field Service Representative

2 weeks ago


Shearwater, Canada L3Harris Technologies Full time

L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea and cyber domains. L3Harris has approximately $18 billion in annual revenue and 50,000 employees, with customers in more than 100 countries.

9/80 work schedule available for most U.S. and Canada employees

Based at 12 Wing Shearwater NS, the Basic Vehicle (BV) Field Service Representative is responsible for performing CH148 aircraft system field service support. As a systems expert, the incumbent acts as technical adviser to the Senior Aircraft Maintenance Authority (SAMA) and maintenance managers to resolve complex CH148 system failures.

Essential Functions:

Advise and instruct DND on aircraft system equipment, on test equipment, in developing and testing modifications and in performing inspections on aircraft systems and components; Assist Technical Problem and Project Section (TPPS) and OEM engineers to investigate CH148 Technical Problems, analyze and determine cause of malfunctions and institute corrective measures to prevent recurrence of discrepancies; Perform maintenance activities beyond the capabilities of the DND technicians, as authorized and directed; Submit complete and detailed reports, diagrams, etc. concerning component operating discrepancies including any recommendations and suggestions for design changes that may improve performance in the field; Act as the resident expert on technical matters and maintenance procedures; and Assist in the maintenance management of the CH148 helicopter by providing technical support associated with the CH148 BV systems including but not limited to:Flight Control and Auto Flight Control systems:Aircraft Power Generation Systems;Instrumentation and Multipurpose Display Group;Aircraft Structures;Aircraft mechanical systems;Hydraulic systems;Fuel systems;Navigation/Radar Systems; andAircraft Integrated Communication Systems.

Qualifications:

Requires highly developed job knowledge/skills. Requires a High School Diploma or equivalent and a minimum of 8 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience. Must be eligible for registration to the Controlled Goods Program; Must be eligible to obtaining and maintaining the government of Canada’s “Reliability” status and Level 2 (Secret) security clearance;

Preferred Additional Skills:

 Proficient in MS Office Direct helicopter maintenance experience on S92 or CH148 and be either S92 AME or CH148 authorized level A; Possess excellent communication skills; Function effectively in oral and written English; Familiarity with military operations an asset; Bilingual an asset; Possess a basic knowledge of the following disciplines and skills:Life Cycle Materiel ManagementReliability and Maintainability (Basic); andQuality Management.

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