Implementation and Service Specialist
3 weeks ago
What's the role?
The role of the Specialist, is responsible for the 2nd phase of our Tool Services (ONTrack, Fleet Management, Health & Safety, solution sales process. This includes partnering with Solution Consultants and Field Sales Teams in selling a successful implementation and building the customer relationship through the implementation of Tool Services. The role also includes growing & protecting the customer value and return on investment through continuous activity and selling additional hardware, services and software within a specific geographical territory.
Who is Hilti?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
What does the role involve?
Make outside, face‐to‐face business activities in relation to Tool Service Solutions growing a loyal customer base within a designated geographical area while strengthening the company’s position or market share within the territory Develop, analyze, and manage business plans related to the customer database to effectively maintain and grow Tool Service Solutions Using Time and Territory Management (TTM), zone territory by customer potential and previous sales, create/own daily schedule, and utilize sales productivity tools Demonstrate consultative selling; convince customers that they have a need for a product or service Demo Hilti products and services in person, face‐to‐face, with customers Train the customer on Hilti Tool Service Solutions at all levels of the company Identify the key customer roles and understand their responsibilities and needs; obtain appointments with entry level decision makers at construction/ industrial companies Analyze and identify which customers to target, what criteria to use to select customers, and create business plans to identify customer potential and where service, software & hardware gaps exist in a customer’s processes Collaborate with a variety of departments within Hilti to complete activities and achieve goals (materials management, logistics, credit, marketing, technical services, and customer service) Collaborate with field sales team in contract negotiations with customer; assess risk and reach profitable agreements and long‐term customer engagement During Solution Implementations, define/manage overall project schedule; assign tasks/deadlines to project team as necessary during execution of work Represent Hilti in customer’s project meetings and follow‐up with existing customer platform to sell additional training services, webinars, and collect feedback from our key users. Additional duties as assigned.93% of our people say they’re proud to work for Hilti, thanks to the quality of our products and the way we look after our people.
What do we offer?
In addition to a competitive base salary, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement and student loan assistance, RRSP matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.
We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120+ countries in which we operate.
What you need is:
High School Diploma or GED, required Bachelor’s Degree or equivalent work experience, preferred Minimum two (2) years’ experience in Sales, Customer Service, Logistics, Operations, construction management or related technical field, required Knowledge of construction methods and practices as they relate to Hilti products, preferred Understanding of entire project team (PM’s, superintendents, safety reps, purchasing, and how they interact together, preferred Demonstrated aptitude of cold‐calling skills at customer offices and jobsites required Ability to thrive both independently and in a team environment Demonstrated ability to develop engaged customer relationships and implement strategic concepts Excellent time and territory management skills Must be persuasive, sales driven, customer focused, and a team player Must be able to build prospects and business relationships Proficient computer skills including MS Office Suite and smartphones Must maintain a professional business appearance in accordance with HNA dress policy at all times Must be able to travel to the . for training, within 1 month of hire date. Vehicle/ Driver’s License Requirements:Company vehicle provided for carrying equipment for product demonstration & implementation purposes Must have valid Canadian driver’s license and comply with HNA Fleet Safety Policy requirements Responsible prudent care and protection of company assets
-
Digital Implementation Specialist
5 days ago
Greater Toronto Area, Canada AutoTrader.ca Full time**What You’ll do** The Digital Retailing Implementation Specialist at TRADER leads the implementation and integration of our industry leading Digital Retailing Platform. Each of our specialists is responsible for the successful launch of our digital retailing products; relevant to timeline, scope while meeting business requirements and strategy of the...
-
Implementation and Service Specialist
2 weeks ago
Toronto, Canada Hilti North America Full timeHilti: Implementation and Service Specialist Job reference: WD- Implementation and Service Specialist Greater Toronto Area What's the role? The role of the Specialist, is responsible for the 2nd phase of our Tool Services (ON!Track, Fleet Management, Health & Safety, etc.) solution sales proce
-
Implementation Specialist
7 days ago
Toronto, Canada MJB Technology Solutions Ltd. Full time**Job Title**: ServiceNow Implementation Specialist - ITSM** **Location**:Remote **Job Overview**: As a ServiceNow Implementation Specialist with expertise in ITSM, you will play a crucial role in leading the implementation, configuration, and optimization of ServiceNow ITSM solutions. Collaborating closely with clients and project teams, you will leverage...
-
Implementation and Service Specialist
2 days ago
Toronto, Canada Hilti North America Full timeHilti: Implementation and Service Specialist Job reference: WD- Implementation and Service Specialist Greater Toronto Area What's the role? The role of the Specialist, is responsible for the 2nd phase of our Tool Services (ON!Track, Fleet Management, Health & Safety, etc.) solution sales process. This includes partnering with Solution Consultants and Field...
-
Implementation and Service Specialist
1 day ago
Toronto, Canada Hilti North America Full timeHilti: Implementation and Service Specialist Job reference: WD- Implementation and Service Specialist Greater Toronto Area What's the role? The role of the Specialist, is responsible for the 2nd phase of our Tool Services (ON!Track, Fleet Management, Health & Safety, etc.) solution sales process. This includes partnering with Solution Consultants and Field...
-
Implementation and Service Specialist
2 days ago
Toronto, Canada Hilti North America Full timeHilti: Implementation and Service Specialist Job reference: WD- Implementation and Service Specialist Greater Toronto Area What's the role? The role of the Specialist, is responsible for the 2nd phase of our Tool Services (ON!Track, Fleet Management, Health & Safety, etc.) solution sales process. This includes partnering with Solution Consultants and...
-
Implementation and Service Specialist
17 hours ago
Toronto, ON, Canada Hilti North America Full timeHilti: Implementation and Service Specialist Job reference: WD- Implementation and Service Specialist Greater Toronto Area What's the role? The role of the Specialist, is responsible for the 2nd phase of our Tool Services (ON!Track, Fleet Management, Health & Safety, etc.) solution sales process. This includes partnering with Solution Consultants...
-
Implementation and Service Specialist
2 days ago
Toronto, ON, Canada Hilti North America Full timeHilti: Implementation and Service Specialist Job reference: WD- Implementation and Service Specialist Greater Toronto Area What's the role? The role of the Specialist, is responsible for the 2nd phase of our Tool Services (ON!Track, Fleet Management, Health & Safety, etc.) solution sales process. This includes partnering with Solution Consultants...
-
Implementation and Service Specialist
13 hours ago
Toronto, Ontario, M5R 1M4, City of Toronto, Canada Hilti North America Full timeHilti: Implementation and Service Specialist Job reference: WD- Implementation and Service Specialist Greater Toronto Area What's the role? The role of the Specialist, is responsible for the 2nd phase of our Tool Services (ON!Track, Fleet Management, Health & Safety, etc.) solution sales process. This includes partnering with Solution Consultants and...
-
Implementation Specialist
1 month ago
Toronto, Canada AlayaCare Full time**About AlayaCare**: AlayaCare is revolutionizing the way home health care is delivered. Our leading cloud-based software allows our clients around the world to manage their employees, scheduling, billing, and enable better delivery of care. We're a fast-growing SaaS company with a team of 650+ team members across Canada, US, Australia, and Brazil. We aim to...
-
Implementations Specialist
1 week ago
Toronto, Canada Givex Full timeOur Givex Brazil Implementation team is expanding globally! We are looking for a driven, dedicated and excited individual who understands the Brazilian culture and is passionate about advancing their career with this unique business opportunity. The Givex Implementation team is responsible to execute client implementations for a variety of Givex products....
-
Toronto, Canada Getinge Canada, Ltd Full timeDHS Support and Implementation Service Specialist **Date**:May 3, 2024**Location**:Toronto, CA - Mississauga, CA**Company**:Getinge Canada, Ltd**Remote Work**:Field**At Getinge we have the passion to perform** - Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge, our passion is...
-
Implementation Specialist
3 days ago
Toronto, Canada Klue Full time\uD83D\uDC4B You found us. Awesome. Something led you here, maybe a glimpse of potential and something amazing? Well that’s how we feel about Klue. **Who are we?** Klue is a VC backed, capital-efficient high growth SaaS. Tiger Global and Salesforce Ventures led our US$62m Series B in the fall of 2021. We’re creating the category of competitive...
-
Client Implementations Specialist
1 month ago
Toronto, Canada Street Context Full timeThe objective of the Client Implementations Specialist is to ensure our clients are set up and using our product to its fullest potential within their enterprise ecosystem. This means maintaining all current implementations, and ensuring future implementations are clearly defined, carefully managed, and drive positive outcomes for both our clients and Street...
-
Toronto, Canada Canada Life Assurance Company Full time**Job Description**: Reporting to the National Implementation Team Manager - GRS, the **Implementation Specialist - GRS **will support the implementation of new customers in GRS to deliver an industry-leading, customer-focused service experience to our new Group clients. **Accountabilities**: - Prepare and submit all required implementation documents -...
-
Implementations Specialist
1 week ago
Toronto, Canada Givex Full timeOur Givex Implementation team is expanding! We are looking for a driven, dedicated and excited individual who is looking to move their career in a new direction. The Givex Implementation team is responsible to execute client implementations for a variety of Givex products. Some of the main tasks would be performing the setup and configuration of systems...
-
Implementation Specialist
4 weeks ago
Toronto, Canada Klir Full timeWater is arguably the most important resource in the world and yet the industry is notoriously slow at innovating and adopting new technologies that allow them to easily automate endless hours of non-productive admin work from skilled workers. The cost of water is rising as an aging workforce is unable to adapt and multi-million dollar infrastructure...
-
Implementation Project Specialist
1 month ago
Toronto, ON, Canada BlueSky Personnel Solutions Full timeOur client located in the west GTA is seeking a Bilingual Project Implementation Specialist to add to their team. Hybrid role (work in the office 3 days per week) Overseeing the implementation of new products/services and programs bilingual in both French and English, written and verbal years of experience in implementation roles Advanced...
-
Client Implementations Specialist
1 month ago
Toronto, Canada Street Context Full timeAs a Client Implementation Specialist at Street Context, your job is to manage the day-to-day of all client implementations. This entails managing the scope, deliverables, and timeline for client implementations, while simultaneously providing oversight and mitigation for risks on both the client and Street Context side. You will be responsible for...
-
Implementation Specialist
1 month ago
Toronto, Canada Enghouse Full time**About us** Enghouse is a Canadian-based, publicly traded company (TSX:ENGH) that provides enterprise software solutions focusing on remote work, visual computing, and communications for next-generation software-defined networks. Enghouse shares are traded on the Toronto Stock Exchange (TSX) under the symbol “ENGH”. Enghouse Qumu provides the tools...
