Quality Assurance Engineer II, Pricing Customer Experience and Trust

2 weeks ago

Vancouver, Canada Amazon Development Centre Canada ULC Full time
How would you like to impact millions of customers around the world? This is a rare opportunity to build a core part of Pricing Customer Experience and Trust with a team undergoing rapid investment and growth.
Our team governs the spectrum of pricing experiences on Amazon. From highlighting great prices to protecting the customer from atypical or noncompetitive prices. We seek to improve customer price perception and trust through improved customer comprehension of our prices.

We are looking for a passionate QA Engineer to help us enhance the customer journey by informing them if a price should be featured or promoted to our buying customers. You will build customer experiences viewed by millions of people a day. You will have the opportunity to learn and be a part of the Amazon retail website ecosystem globally.

Our engineers have a diverse range of skills and talents and we can’t wait to harness your passion to make us an even stronger team. This is a fast-paced startup team with low technical debt/operational overhead. There is a rich roadmap full of new features planned that will transform the way our customers can understand the value of price perception.

Inclusion and Diversity. Our team is diverse We drive towards an inclusive culture and work environment. We are intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.

Key job responsibilities
Our QA Engineers test code at both the service and user level, using a variety of black box, gray box, and white box testing techniques. As a QA Engineer, you will innovate our test strategy across multiple dependencies, locales and device types and implement highly scalable automation to enable both UI (web and device level) and back end testing.

You will work to be able to understand software internals, debug complex problems including performance bottlenecks, and write automated tests in and/or using existing automated tools.
QA Engineers work with Software Development Engineers and Business Owners to understand business drivers and technical implementation of features.
QA Engineers also work with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests.

You must have experience in diagnosing project release problems and taking corrective action, such as escalating as needed, to resolve and achieve results. Our QA Engineers are also responsible for driving our software development process toward quality-centric methodologies and for reporting on test progress, metrics, and issues.

A day in the life
A QAE II role at Pricing involves, creating test plans for manual and automation test execution, driving test execution along with peers and stakeholders (SDM, SDE, TPM, PM etc.) including but not limited to bug triaging and status reporting, writing test automation using top-notch inbuilt testing frameworks, debugging and reporting.

We are open to hiring candidates to work out of one of the following locations:

Vancouver, BC, CAN

BASIC QUALIFICATIONS

- 4+ years of quality assurance engineering experience
- Experience in automation testing
- Experience in manual testing
- Experience as QA lead on medium to large sized projects

PREFERRED QUALIFICATIONS

- Experience with at least one automated test framework like Selenium or Appium
- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality

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