Restaurant Server

5 months ago

Thunder Bay, Canada Silver Hotel Group Full time

Food & Beverage Server

The hotel is currently recruiting for a Food and Beverage Server, responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest experience. A Server will also be required to have extensive knowledge of menu offerings.

What We Offer

Work with like-minded team members who are passionate about their work and keep things fun, every day Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course) A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now Education Reimbursement for you (and your children) Annual Wellness Credit Team Member Referral Program Leadership Development Team Building Events Culture of Recognition Program Hotel Stay Discounts

Key Responsibilities

Reporting to the Food and Beverage Manager, you would be responsible for performing the following tasks to the highest standards:

Manage guest queries in a friendly, timely, and efficient manner; Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents; Ensure knowledge of the menu and all products; Ensure that floor stations are stocked and tidy at all times; Follow correct reporting procedures if faced with issues; Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner; Adhere to hotel grooming standards including uniform dress code, cleanliness and personal hygiene; Comply with hotel security, fire regulations, and all health and safety legislation.

What We are Looking for...

Positive attitude; Good communication skills; Committed to delivering high levels of customer service; Excellent grooming standards; Flexibility to respond to a range of different work situations; Ability to work on your own or in teams. Ability to work flexible shifts (mornings, afternoons, evenings, weekends and holidays) as the business needs require. 

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience in Food and Beverage department and/or industry; Previous experience in cash handling; Knowledge of Food Hygiene Regulations.

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