INTERNAL - Mary Brown's (New Store Opening) NSO Trainers

1 month ago

Markham, Canada Mary Brown’s Chicken Full time

Mary Brown's Chicken is looking for 10-15 individuals to join our New Store Opening team

This position is open to individuals who are currently a part of a Mary Brown's Stores only, with at least one year of experience working with the brand. You will need your manager's referral to apply Please check in with your manager first. Opportunity open to Franchise or Corporate store employees.

Please do not apply if you are not currently employed by at a Mary Brown's store and/or you have not obtained approval from your manager.

Compensation: Receive $200 per day (inclusive of vacation pay) in addition to other expenses being covered

Other Perks: Opportunity to travel for work (locally and internationally) and see different parts of the country/ world All expenses including travel, accommodation and meals paid
Professional Development Opportunity – Learn directly from the experts

The NSO Trainer’s core purpose is to provide support to new store openings in assigned region(s). The NSO Trainer (“trainer”) will be training new franchisees and their teams on all operational, administrative and supervisory duties offering hands on training. Further to that, the trainer will also ensure that all Mary Brown’s standards and protocols are followed throughout the training phase and all health and safety protocols are followed.

The person in this role will be on assignment for the time needed to open new stores which ranges from 10-14 consecutive days for each assignment.

Essential functions

Duties:

Conduct high-standard training for new franchise employees on day-to-day procedures.
Ensure all Mary Brown’s operational and administrative procedures and standards are adhered to. Collaborate with Corporate Training Director to identify company training needs and ways to improve effective training. Supervise trainees, evaluate performances and make recommendations. Provide timely feedback to Trainer on site. Ensuring all governmental and health and safety regulations are being adhered to.

Policy:

Adhere to all policies through communication, action, and consistent enforcement. Effectively and efficiently perform all tasks to lead by example. Stays up to date on all training as required and follows all health and safety, and sanitation policies.


Attitude and Professionalism

Actively participates in positive and constructive communication A team player, who provides support to colleagues and has a hands-on approach Conducts themselves in a solutions-based approach, solving problems collectively and reporting any concerns at an appropriate time to your manager Follows all policy and does not engage in any actions that may be perceived as conflicting with company policy regarding bullying, harassment, discrimination, and/or violence

The duties of this position may change from time to time. Mary Brown’s reserves the right to add or delete duties and responsibilities at its discretion contingent on business need. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Required Skills and Qualifications

Minimum of 1 year of hands-on experience in a Mary Brown’s store. Must be available for the duration of the entire assignment ranging from 10 – 14 days with the possibility for overnight travel. A record of strong performance in all work stations including front and back of house. A coachable team player with potential leadership skills and the right attitude. Passionate about the Mary Brown’s brand. Successful completion and up to date on all required training modules on LearnMB. Flexible and adaptable to adjust to dynamic work environment. Motivated and willing to learn new skills. Professional, well-spoken with a strong command of the English Language. Possesses excellent verbal and written communication along with ability to listen effectively. Excellent attention to detail and organizational skills with ability to meet deadlines. Mature professional judgment and professionalism in handling all matters. Strong knowledge of health and safety protocols and food standards.

An asset to have, but not mandatory:

Ability to speak any of these languages listed is an asset but not needed: Spanish, Turkish, Hindi, Urdu or Punjabi. Previous supervisor experience. Flexible/ Open availability.

Physical Activities and Requirements of this position

The position will require ability to work long hours while standing. Occasional exposure to mechanical parts, extreme cold and extreme heat due to restaurant and kitchen work setting.

Occupational health & safety requirements

All workers must work in a manner compliant with the Ontario Occupational Health and Safety Act and its regulations in addition to company health and safety policies and procedures. All workers must report any set of circumstance which may be deemed to place themselves or any other employee at risk of incident, and with any employee, including supervisors and managers, seen to be in contravention of Ontario Occupational Health and Safety Act and its regulations in addition to company health and safety policies and procedures. All workers shall use or wear the equipment, protective devices or clothing that the employer requires to be used or worn and immediately report any missing or defective protective devices or clothing.

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