Public Safety coordinator
2 months ago
The Public Safety Department is made up of six divisions whose combined mission is to contribute to the health, safety, and collective well-being of our community.
- Emergency Medical Services (EMS), a first responder service recognized for its performance and human dimension, receiving over 4,000 assignments a year.
- Public Security, a team of officers responsible for enforcing bylaws and ensuring the safety of municipal facilities and infrastructures.
- Volunteer Citizens on Patrol (vCOP), a division that works in collaboration with Public Security, Emergency Medical Services, and the Service de police de la Ville de Montréal, patrolling to observe and report problems or suspicious activity.
- A 24-hour dispatch center that receives and processes calls and information forwarded to us by our partners, by other municipal departments, by residents or visitors to our municipality. The center's employees are also responsible for efficiently dispatching municipal resources to urgent and non-urgent calls within its territory.
- A training center, staffed by a team of multi-skilled instructors who provide initial and ongoing training for all our emergency responders.
- The department is also responsible for local coordination of the city's emergency measures.
These divisions bring together more than 200 extraordinary employees and volunteers who have the daily opportunity to make a difference in the lives of others.
As Public Safety Coordinator, you will contribute to the supervision, improvement, and optimization of these divisions, using best management practices. You will administer the department's resources to ensure excellent service to citizens and a responsible, effective, and efficient management of public funds.
Working with the department's entire management team, and under the supervision of the Director of Public Safety, you will ensure collaboration and smooth operations, considering the realities of the unionized employees and volunteers who make up our team.
Schedule : 35 h/ weeks
Salary: to discuss
Key Responsibilities
- Assist in the coordination of department activities including recruitment, community and public relations activities, day-to-day operations, and training.
- Mentor, coordinate, coach and develop volunteer officers and supervisors in their roles.
- Communicate and disseminate best practices, changes to intervention protocols and other departmental news.
- Assist the Administration Division Chief with the creation and preparation of training programs and content, and with the planning of training cohorts.
- Monitor operational and personnel performances using dashboards and performance indicators.
- Help ensure compliance with departmental procedures, protocols, and occupational health and safety standards.
- Respond to emergency calls, if required.
- Perform any other related duties as required.
Skills, Knowledge and Expertise
- Experience of at least 1 year in the supervision and management of emergency services or similar.
- First responder certification (MSSS level 3) or equivalent, or commitment to obtain within a reasonable timeframe.
- Experience, talent and passion for volunteer management and knowledge of the municipal environment will be considered as assets.
- Ability to multi-task and manage stressful situations
- Bilingual English / French, spoken and written
- 4A driver's license or commitment to obtain it within a reasonable timeframe.
The City of Côte Saint-Luc is the most populous municipality on the island of Montreal. Its sports and recreation programs, 28 parks, and modern library make it an attractive residential community in the west end.
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