Branch Manager

4 weeks ago

Sarnia, Canada Brock Group Full time

Broad Function
This position reports directly to VP, Operations on supporting and growing the business by providing job project management and support for multiple service offerings and/or projects. Regional resource and leader providing management and oversight for defined, larger, complex projects anywhere in the Region – or outside the region if business needs dictate. Ensures all assigned projects are delivered safely, consistently and effectively and are profitably managed and compliant. Supports building the Brock brand by providing world class service quality to all stakeholders.

Essential Functions 

Promote, demonstrate and instill Brock’s Bsafe and Bbest culture in all aspects of the business. 

Is a champion for safety and regulatory compliance.

Ensure operational excellence and effective implementation of the company’s strategies. 

Build strong cross-functional operating partnerships across the organization (as defined in role success profile). 

Adopt broad business concepts and apply them to enhance profitability, grow the business, and set organizational policies.

Accountable for Commercial Agreements process, from bid/RFP through completion of a project to close out.

Review analyses of activities, costs, operations, and forecasts data to determine department or division progress toward company goals and objectives. 

Oversee assigned strategic account management, product service lines, department and functional goals and budgets, and manages performance against those plans.

Oversee/direct the assigned area’s operation management with responsibility for multiple customers/accounts within the business unit, including P&L responsibility as well as business development responsibility. 

Accountable for completion of assigned jobs to the region and customer satisfaction within defined profitability metrics and deadlines. 

Collaborate with Site Managers on multiple projects and ensures scope, job efficiency and productivity. 

Develop and ensure compliance with annual operations and capital budgets.

Support the process of continuous improvement initiatives to drive efficiencies, reduce cost and increase customer satisfaction.

Play a key role in the development initiatives, including creating and maintaining relationships with key decision makers within assigned and/or targeted customers.

Ensure that the responsibilities, authorities, and accountability of all direct subordinates are defined, understood and executed.

Ensure that all organization activities and operations are carried out in compliance with Company policy and controls and local, state/provincial, and federal regulations and laws governing business operations.

Ability to understand and interpret contracts and support the execution of change orders within limits of DOA. 

Develop and builds sales relationships within both Brock and the customer’s organization by cross selling Brock’s product and service offerings. 

Maintain communication with regional leadership and Business Development to ensure customers’ needs are met.

Assist in resolving customer issues/discrepancies. 

Ensure coordination of Regional Operations with Asset Management and Staffing on planning/scheduling. 

Work with Business Development and Estimating to oversee the transition of the job from sales to operations utilizing the Healthy Start process. 

Monitor project construction execution. 

Monitor KPIs and assists Project Managers in developing targets and corrective action plans when results are out of compliance. 

Ensure implementation and continually monitors project Quality Control plans. 

Ensure work processes and procedures are consistently applied to the project. 

Ensure compliance with Brock’s procurement process in support of vendor evaluations.

Collaborate with Regional Management and Project Controls to perform job tracking post mortem and lessons learned for continuous improvement. 

Conduct effective performance evaluations and mentor those with less experience. 

Challenge others to develop as leaders while serving as a role model and mentor. 

Working Conditions 

Working conditions include outdoor and indoor field, yard and shop locations 

Working indoors in an office environment 

Utilization of Personal Protective Equipment is necessary 

Frequent travel as required 

Skills & Abilities 

Ability to work within a highly service-oriented team culture 

Strong understanding of operational impacts on profitability

Understands the meaning and implications of key financial indicators 

Uses financial analysis to generate, evaluate, and act on strategic options and opportunities 

Manages conflict with a minimum of noise by integrating diverse views and finding common ground or acceptable alternatives 

A high degree of technical ability such as read/interpret engineering plans, product knowledge, etc. 

Ability and willingness to seek out areas for improvement and solve problems 

Demonstrate the courage to address difficult issues 

Demonstrate good judgment in selecting methods and techniques for obtaining solutions 

Proven communication and interpersonal skills, including strong leadership skills 

Strong customer focus on relationship building

Strong organizational skills with the ability to multi-task 

High energy level, a strong sense of ethics, discretion and adherence to process 

Excellent knowledge of Microsoft Office Tools, such as Excel, PowerPoint, Project and Word 

Ability to work with all levels of the Company 

Ability to meet deadlines and work independently 

Comfortable working in a hands-on environment 

Ability to manage $40 - $50 million value of work annually 

Education & Experience 

Bachelor’s Degree and/or 5-7 years of project management experience

PMP and PMI certification, or equivalent, desirable 

Supervisory experience with knowledge of employment practices (hiring and termination; discipline, attendance, employment regulations, pay practices, etc.) 

  • Branch Manager

    1 month ago

    Sarnia, Canada Mammoet Full time

    SUMMARY OF THE ROLE: **Branch Manager** **Working in Sarnia, Ontario** WHAT YOU’LL BE DOING: - Foster a culture of safety, quality, and customer service excellence among branch staff. - Lead and manage all branch operations, including personnel management, budgeting, scheduling, and equipment maintenance. - Develop and implement strategic plans to...

  • Branch Manager

    7 days ago

    Sarnia, Canada Mammoet Full time

    **SUMMARY OF THE ROLE** Branch Manager** **Working in Sarnia, Ontario** **WHAT YOU’LL BE DOING** - Foster a culture of safety, quality, and customer service excellence among branch staff. - Lead and manage all branch operations, including personnel management, budgeting, scheduling, and equipment maintenance. - Develop and implement strategic plans to...

  • Branch Manager

    4 weeks ago

    Sarnia, Canada Mammoet Full time

    SUMMARY OF THE ROLEBranch ManagerWorking in Sarnia, OntarioWe are seeking a dynamic and experienced Branch Manager to lead our Sarnia location. The ideal candidate will be responsible for overseeing all aspects of the branch's daily activities, including business development, client relations, staff management, and ensuring operational efficiency. WHAT...

  • Branch Manager

    4 weeks ago

    Sarnia, Canada Mammoet Full time

    SUMMARY OF THE ROLEBranch ManagerWorking in Sarnia, OntarioWe are seeking a dynamic and experienced Branch Manager to lead our Sarnia location. The ideal candidate will be responsible for overseeing all aspects of the branch's daily activities, including business development, client relations, staff management, and ensuring operational efficiency. WHAT...

  • Branch Manager

    4 weeks ago

    Sarnia, Canada Mammoet Full time

    SUMMARY OF THE ROLEBranch ManagerWorking in Sarnia, OntarioWe are seeking a dynamic and experienced Branch Manager to lead our Sarnia location. The ideal candidate will be responsible for overseeing all aspects of the branch's daily activities, including business development, client relations, staff management, and ensuring operational efficiency. WHAT...

  • Branch Manager

    4 weeks ago

    Sarnia, Canada Brock Group Full time

    Broad FunctionThis position reports directly to VP, Operations  on supporting and growing the business by providing job project management and support for multiple service offerings and/or projects. Regional resource and leader providing management and oversight for defined, larger, complex projects anywhere in the Region – or outside the region...

  • Branch Manager

    4 weeks ago

    Sarnia, Canada Brock Group Full time

    Broad FunctionThis position reports directly to VP, Operations  on supporting and growing the business by providing job project management and support for multiple service offerings and/or projects. Regional resource and leader providing management and oversight for defined, larger, complex projects anywhere in the Region – or outside the region...

  • Branch Manager

    4 weeks ago

    Sarnia, Canada Brock Group Full time

    Broad FunctionThis position reports directly to VP, Operations  on supporting and growing the business by providing job project management and support for multiple service offerings and/or projects. Regional resource and leader providing management and oversight for defined, larger, complex projects anywhere in the Region – or outside the region...

  • Assistant Manager

    4 weeks ago

    Sarnia, Canada Scotiabank Full time

    As the Assistant Manager, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business strategies, initiatives and specific individual goals are executed/delivered in support of the team’s business strategies and objectives. Is this role right for you? In this...

  • Branch Manager

    4 weeks ago

    Sarnia, ON, Canada Brock Group Full time

    Broad Function This position reports directly to VP, Operations on supporting and growing the business by providing job project management and support for multiple service offerings and/or projects. Regional resource and leader providing management and oversight for defined, larger, complex projects anywhere in the Region – or outside the region if...

  • TD Bank Careers Near Me – Manager, Customer Experience

    4 weeks ago

    Sarnia, Canada TD Bank Full time

    Job Description: Do you have a natural ability for people management and a passion for providing an extraordinary customer experience? Can you mentor a team to champion a relationship of trust and confidence with customers and amongst each other? Then we have an excellent opportunity for you. We are currently hiring for the position of Manager, Customer...

  • TD Bank Careers Near Me – Manager, Customer Experience

    4 days ago

    Sarnia, Canada TD Bank Full time

    Job Description: Do you have a natural ability for people management and a passion for providing an extraordinary customer experience? Can you mentor a team to champion a relationship of trust and confidence with customers and amongst each other? Then we have an excellent opportunity for you. We are currently hiring for the position of Manager, Customer...

  • TD Bank Careers Near Me – Manager, Customer Experience

    1 month ago

    Sarnia, Canada TD Bank Full time

    Job Description: Do you have a natural ability for people management and a passion for providing an extraordinary customer experience? Can you mentor a team to champion a relationship of trust and confidence with customers and amongst each other? Then we have an excellent opportunity for you. We are currently hiring for the position of Manager, Customer...

  • TD Bank Careers Near Me – Manager, Customer Experience

    4 weeks ago

    Sarnia, Canada TD Bank Full time

    Job Description: Do you have a natural ability for people management and a passion for providing an extraordinary customer experience? Can you mentor a team to champion a relationship of trust and confidence with customers and amongst each other? Then we have an excellent opportunity for you. We are currently hiring for the position of Manager, Customer...

  • Recruitment and Retention Specialist

    4 weeks ago

    Sarnia, Canada Bayshore HealthCare Full time

    The Recruitment and Retention Specialist, under the direction of the immediate supervisor, is responsible for delivering all recruitment and retention needs of the Sarnia ON and London ON branches. This will be achieved through the development and execution of local and community recruitment strategy based on various sourcing strategies. The Recruitment and...

  • Clinic Client Service Coordinator

    3 weeks ago

    Sarnia, Canada Bayshore HealthCare Full time

    Job Description Clinic Client Service Coordinator – Sarnia The Clinic Client Service Coordinator for the Sarnia Clinic, under the direction of the immediate Supervisor, will be responsible for the following: Covering City Community nursing. Cover Clinic CSCs Lunch and dinner breaks. Scanning and documenting client consents. Running clinic PED...

  • Client Service Coordinator

    7 days ago

    Sarnia, Canada Bayshore HealthCare Full time

    Make “being the difference” your Career.. Bayshore is looking for a Client Service Coordinator to join our amazing team in the Sarnia Branch. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments. If your calling is to be the “difference” by providing outstanding...

  • Mental Health Promotion Specialist

    7 days ago

    Sarnia, Canada Canadian Mental Health Association Lambton Kent Branch Full time

    At Canadian Mental Health Association Lambton Kent a diverse, inclusive, and equitable workplace is one where all employees, volunteers, students and clients, whatever their gender, race, ethnicity, creed (religion), national origin, age, sexual orientation or identity, education or disability or any protected ground under the Human Rights Code, feel valued...

  • Sales Representative

    7 days ago

    Sarnia, Canada Robertson Electric Wholesale Full time

    Robertson Electric is currently looking for a **Sales Representative** to join our Sarnia Branch! The Sales Representative is responsible for coordinating and interpreting electrical specifications and drawing requirements for Project Quotations to ensure Robertson Electric is awarded the highest percentage of Project work available in our market place....

  • Sales / Quotations Specialist

    1 month ago

    Sarnia, Canada Robertson Electric Wholesale Full time

    Robertson Electric is currently looking for a **Inside Sales/Quotations Specialist** to join our Sarnia Branch! The Sales/ Electrical Quotations Specialist is responsible for coordinating and interpreting electrical specifications and drawing requirements for Project Quotations to ensure Robertson Electric is awarded the highest percentage of Project work...