Homestay/Non-Homestay Aide

4 weeks ago

Winnipeg, Canada Pembina Trails School Division Full time

HOMESTAY/NON-HOMESTAY AIDE

*This position could possibly be combined with the Temporary Accounting Clerk position depending on qualifications. 

Start Date: July 3, 2024 

Position Title:  Homestay/Non-Homestay Aide 

Department:  International Student Program (ISP)

Reports To:  Director of the International Student Program

Union Status:  CUPE 5121

Location: Administration Office

Hours:  3.5 hours per day (Flexible hours – does include some evenings and weekends)

Annual Salary Range:  As per th eCUPE 5121 collective agreement

Language Requirement: Strong command of English and Mandarin

Job Description Reviewed:  May 9, 2023

Purpose of Position

The Homestay Aide works as an integral member of the Homestay team, assisting with a variety of responsibilities including managing issues that arise, locating and matching suitable Homestay Families, attending, and supervising various ISP events, answering inquiries, etc. The incumbent in the role will also assist with matters associated with the international students’ medical insurance, study permits and passports.

Key Responsibilities

Duties include, but are not limited to, the following:

Assists in resolving and managing homestay issues that arise with emphasis on the students from Chinese-speaking countries. This may include moving students and taking students to appointments.  Assists in marketing for new Homestay Families giving priority to special student requests i.e., hockey families. Assists with interviewing and performing a home visit for potential Homestay Families before being accepted into the Homestay Program. Assists with locating and matching suitable Homestay Families with international students. Assists with clerical duties associated with the Homestay and Non-Homestay Program. Assists with the preparation and delivery of presentations to parents and students in the Homestay and Non-Homestay Program. Attends and assists in supervising various ISP events throughout the year. Assists with airport arrivals and departures. Manages all matters associated with the international students’ medical insurance, study permits and passports. Assists in answering telephone or visitor inquiries pertaining to the Homestay and Non-Homestay Program. Responds to calls and/or SMS messages on the ISP emergency phone after hours and on weekends, on rotation and under the direction of the Homestay Facilitator. Collects and verifies documents for work and study permit holders. Provides support on occasional recruitment missions in various roles including, but not limited to, language interpretation, facilitating meetings with agents, giving informational presentations to large groups in either English or Mandarin. Performs other duties as may be assigned to support the efficient operation of the Department.

Skills and Qualifications

Skill and Knowledge – Required:

Demonstrated ability and willingness to solve practical problems as they arise in the daily lives of all Homestay Families and/or International Students with an emphasis on students from Chinese-speaking countries. Proficiency with platforms and applications including: Microsoft office (Word, Excel and Outlook), Dropbox, We Transfer, Teams, Zoom, PowerPoint, One Drive, Instagram and other social media platforms. Awareness of cultural diversity. Ability to maintain discretion with respect to sensitive or confidential information. Strong communication and interpersonal skills. Strong organizational and time management skills, with the ability to work under pressure, multi-task and prioritize. Demonstrated ability to take initiative, exercise sound judgment and act resourcefully in varying situations. Ability to work both independently and in a team environment.

Skill and Knowledge – Desired: 

Experience working in an International Student Program. Experience as a homestay parent.

Conditions of Employment

Police Information Check Child Abuse Registry Check Completion of Commit to Kids training

Working Conditions & Physical Demands

Work is in an office environment. May be required to work non-standard hours of work. Must have a valid driver’s license and a vehicle

Pembina Trails School Division is committed to removing barriers to ensure employment opportunities are accessible for all applicants. If you require accommodation supports during the recruitment process, please contact : ao-humanresources-email@pembinatrails.ca

Pembina Trails School Division is committed to the principles of equity, diversity and inclusion. We encourage applications from members of equity-deserving groups with diverse abilities, backgrounds, cultures, and identities.

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