Small Service and O&M Manager

2 months ago

PointeClaire, Canada ANDRITZ Full time

As the first equipment manufacturer in Canada and a world leader in the design of hydroelectric turbines, Andritz Hydro Canada has more than 170 years of know-how.


In a context of energy transition, our hydroelectric innovation projects make sense. From design to construction, our innovative team of experts offers turnkey solutions. By joining Andritz Hydro Canada, you are contributing to the development of sustainable technology, a clean future, and the maintenance of a proud Canadian expertise.

From water to wire – Be part of the movement

Summary of the role 

The Hydro Small Services and Operations & Maintenance Manager responsible of the business development and growth related to this important sector of activities for the Andritz Hydro Service and Rehab business in Canada. In this important role, the Hydro Small Services and Operations & Maintenance Manager will report directly to the Leader of Small Services and O&M.

What will you do ?


Two main areas of responsibilities form the core of this role in our Canadian team. 

Sales, Proposals and Project Execution :

In collaboration with the company shared services:

Prepares bids for Small service and O&M opportunities, including responsibilities for all technical and commercial aspects; Reviews and approves all bids and purchase orders within ANDRITZ standards; Supports or leads directly the contract negotiations with the clients; Manages and follow-ups projects’ details handled by team members; Ensures customer satisfaction, on time delivery, and project execution excellence; Develops tools and KPI’s (dashboard) to monitor the performance of its activities; Prepares and delivers presentations and uses of internal marketing tools for customer visits; Participates to periodic internal reviews with management.

Business development:

In collaboration with the Hydro Business development team:

Supports the Senior VP and Small Services and O&M leader with the preparation on the annual business plan; Develops an annual plan of customer visits to promote Andritz’s Small Services and O&M offerings and capabilities; Keeps good business with key and strategic clients and obtain periodically their assessment; Promotes and introduces the numerous solutions/tools developed by the Andritz Hydro task force; Promotes and prioritizes the negotiation and implementation of O&M Master (or Long Term) Service Agreements with strategic clients. 

Why do you fit the profile?

Successful teams share objectives, and they also share values In addition to your strong skills and experience, we need someone with high motivation, a positive mindset, and a willingness to be part of our team. 

The ideal candidate should be willing to work in a complex, fast-paced environment, with evolving priorities. Result and solution-oriented candidates who follow through with ideas and commitments will perform well within ANDRITZ. As our projects have large scopes, your determination will be valued with us.

5-10 years of experience in project management, operation & maintenance, business development related to engineered/manufactured products and aftermarket services; Bachelor’s degree in mechanical or electrical engineering or equivalent experience; Member of professional engineering authorities, P. Eng., OIQ (an asset); Knowledge of the hydro market in Canada and/or the USA (an asset); Experience in the management of operation and maintenance for hydro plants (an asset); Background in sales, proposals, and customer interaction; Commercial contract knowledge and negotiation skills; Project management, leadership skills, and ability to manage a team and follow up on deliverables; Proven experience and accomplishments in large projects management; Results driven and oriented; Experience in a multidisciplinary environment as a system engineer, sales manager, business developer on more than one project at a time; Proven track record dealing with customers or job experience as a customer (preferably in hydro utilities or independent power producers);  Advanced written and verbal communication skills.  Fluency in French & English; Availability to travel, as required (mainly in Canada);

The following is an asset:

Knowledge of products, technical aspects and market related to hydroelectric business; Knowledge of Andritz Hydro compact machines’ designs and products.

What do we offer

Life, disability, dental and extended health insurance; Pension plan; Hybrid work mode; Profit sharing program; Employee assistance program; Employee individualized training and career plan.

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