Bilingual Long-Term Disability Case Manager – 100% Remote

3 weeks ago

Laval, Canada Recrute Action Full time
Bilingual Long-Term Disability Case Manager – 100% Remote
Start date: July 2, 2024

Are you looking for a fully remote job opportunity that is stimulating and dynamic? Would you like to be part of a team that believes in your potential and part of a great company that will help you advance in your career? This is the job for you We are currently looking for a Bilingual Long-Term Disability Case Manager for one of our clients in the insurance industry.

What is in it for you:

• Annual salary of $70.000 and bonus of 7%.
• Permanent and full-time position: 37.50 hours per week (remote work).
• Company recognized as one of the top 100 employers in Canada.
• Generous Time Off: Enjoy 3 weeks of vacation, 3 personal days, and 5 paid sick days.
• Supportive Environment: Access to Employee Assistance Program and Employee Assistance Fund Program.
• Global shares program with investment matching.
• Various employee resource groups.
• Complete Insurance Coverage as of Day 1.
• RRSP matching program.

Responsibilities:

• Proactively manage a dedicated caseload in compliance with specific service level agreements and targeted turnaround times.
• Act on daily administrative tasks, which include responding to emails and telephone calls in a timely manner.
• Assess claims based on contractual, medical, and vocational barriers.
• Develop strong relationships through frequent collaboration with plan sponsors, plan members, treatment providers, and internal partners (i.e., disability specialists, rehabilitation specialists, and medical consultants) to drive cases to successful return-to-work or job-ready resolution.
• Write letters to communicate pertinent benefit-related information based on analytical reasoning.
• Demonstrate resiliency, empathy, and compassion when listening to and communicating with plan members, which may involve delivering difficult claims-related decisions.

What you will need to succeed:

• Bachelor's degree in a health-related program or equivalent would be an asset.
• Background in a health-related field would be an asset.
• Knowledge of disability management and/or group benefits would be an asset.
• Professional experience required. Experience in disability management would be an asset.
• Bilingual (oral and written) in French and English required.
• Ability to make difficult decisions within tight deadlines.
• Comfortable with inbound and outbound calls.
• Strong organizational and prioritization skills are necessary to manage various tasks.

Why Recruit Action?

Recruit Action (agency permit: AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

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