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Wellness Support Specialist
1 month ago
- Organizes and coordinates workflow, determining priorities and problem solving in order to meet the needs and requirements of the Wellness Centre; resolves issues while handling sensitive and confidential material.
- Handles wellness related inquiries: sexual health, mental health, and physical wellness.
- Arranges events: planning, marketing, and execution for wellness activities.
- Provides instruction, orientation and training to work study students, student leaders, auxiliary and other staff.
- Updates and creates wellness social media, website information, wellness resources, and proofreads content.
- Coordinates, prepares and maintains data, surveys and reports.
- Liaises with internal and external contacts regarding program requirements. Acts as departmental contact for internal and external partners.
- Tracks and maintains relevant expenditures to ensure budgets are maintained.
- Informs and advises both incoming and ongoing students of any missing documentation. Manages and enters student data and maintains files.
- Arranges meetings, locates and assembles background information, physical facilities and equipment.
- Maintains currency in student development and wellness theory and practices.
REPORTS TO
Director, Student Access and Academic Supports
EDUCATION:
- Bachelor's Degree in a related field
EXPERIENCE:
- Three years' experience working with specific populations of students and/or youth, including:
- Experience working with students' in a post-secondary environment
- Experience working in a case management support team
- Experience working in the wellness field
SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB
- Demonstrated comfort with human diversity in the areas of culture, disability, mental health, gender and sexual orientation
- Demonstrated knowledge of the student life cycle and experiences in a post-secondary environment
- Ability to operate and maintain several management information systems, often concurrently, and to maintain and report on data
- Ability to plan multiple tasks in a timely fashion
- Ability to learn new systems quickly
- Advanced computer knowledge with a high level of understanding of Microsoft Word, Excel, PowerPoint, online booking systems and databases
- Ability to communicate effectively both verbally and in writing
- Ability to deal courteously and tactfully with students, staff and members of the general public
- Ability to manage student files, records and maintain student confidentiality
WORKING CONDITIONS
- Sitting at a desk and computer for long periods of time
- General office conditions
- Ability to lift weights up to 10 kg
- Travel required
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