Amusement Associate

Work location:

P1AG Wonderland

City:

Vaughan

What you will do:

Player One Amusement Group, has an immediate opening for the position of Arcade Attendant. This position is based at the Games Rooms located at Canada’s Wonderland, 1 Canada's Wonderland Drive, Maple, ON L6A 1S6, Canada. This is a seasonal hourly role that will run from Spring to Fall of 2024. You will be expected to work a variable schedule which will include days, evenings, weekends and holidays.

Player One Amusement Group (P1AG) employs over 500 people in 21 offices throughout Canada and the United States. One of North America’s leading providers of interactive video, redemption, amusement gaming and vending equipment, it specializes in solution servicing and design for a wide range of customers in the theatrical exhibition vertical as well as community-based entertainment destinations such as bowling centres, restaurants, games rooms, shopping centres and water parks.

The Arcade Attendant is responsible for supporting P1AG Operations with the presentation and working condition of the facility including its amusement equipment, redemption counter, storage areas in addition to providing exceptional guest service while maintaining Canada’s Wonderland’s standards of operation.

Job Duties

Provide exceptional and friendly guest service Obtain payment for playcard purchases in the form of debit and credit Maintain cash out operations by following policies and procedures Upsell playcards to maximize guest service Redeem prizes for guests at the Redemption counter and obtain e-tickets as payment Maintaining redemption operations by following policies and procedures Restocking of merchandise Address and rectify guest comments and concerns Assist in maintaining presentation and working condition of the facility including its amusement equipment, redemption counter, storage areas etc. Assist in maintaining stock levels of supplies for all game locations and Games RoomsEnsure the Games Rooms exceeds the cleanliness standards of Canada’s Wonderland Ensure that the facility consistently meets Canada’s Wonderland’s Standards throughout daily operations. This includes ensuring that all stations are fully equipped at the beginning and end of shifts Consistent communication with fellow Canada’s Wonderland and P1AG staff via radio calls 

Qualifications

Work safely and honestly Arrive for work on time Practice and adhere to Canada’s Wonderland’s and P1AG’s Standards, Policies and Procedures Excellent problem solving and troubleshooting skillsStrong computer/technical aptitudeKeep the facility impeccably clean; even picking up and disposing of debris that is not yours Be polite and courteous with Guests and fellow team members Take pride in your jobAbility to stand for extended periods of time 

Minimum Requirements

Legally able to work in Canada Ability to work flexible shifts, including days, evenings, nights, weekends and holidays, as required. Works well in a busy environmentAbility to work under pressure while complying with all relevant legislationSome mechanical troubleshooting knowledge preferredExcellent organizational, communication, customer service, conflict resolution and interpersonal skillsEnergetic and enthusiastic personality Self-motivatedStrong work ethic Experience with monitoring and controlling inventory an asset Familiarity with point of sale systems will be considered an asset 

Interested applicants please apply today.

While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of P1AG’s standard recruitment process, suitable candidate(s) will be required to undergo pre-employment screening as a condition of employment or promotion.

No Agency Calls Please

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable. 

Accessibility

While we appreciate all interest, only those candidates selected for an interview will be contacted.

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