Merchandise Operations Supervisor
2 weeks ago
Overview:
Responsible for the effective and efficient operation of the area through training, development, direction, support, performance management and motivation of all Sales Associates and Supervisory team.
**Responsibilities**:
- Responsible for the effective and efficient operation of the area through training, development, direction, support, performance management and motivation of all Sales Associates and Supervisory team
- Reorder products to ensure appropriate inventory levels are maintained
- Perform inventory management duties as assigned
- Maintain appropriate supply inventory
- Enforce all Park and Department policies and procedures
- Participate in hiring, recruiting and training as assigned
- Issue any supplementary training or corrective action
- Completion of interim and final performance appraisals as assigned
- Accountable for controlling and maintaining budgeted expense lines
- Review and follow-up with all guest issues and concerns
- Oversee special projects as assigned and assist all Sales Associates and the Supervisory team as needed
- Assist with other duties as assigned
Qualifications:
- Must be a minimum of 18 years of age to be considered for this role
- Previous amusement park supervisory experience in a Retail environment is preferred
- Proven ability to provide exceptional guest service
- Excellent cash handling skills
- Strong visual presentation skills
- Solid understanding of managing cost of sales and expense control
- Versatile and able to multi-task
- Proven reliability in receiving confidential information
- Required to work flexible hours (i.e. Early and Late shifts), on weekends, evening and holidays (Early shifts begin at 8:00 am and late shifts end at 1:00am)
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