Administration Clerk

POSITION SUMMARY

Reporting to the Regional Administrative Services Manager, the Administration Clerk performs a variety of administrative support duties for a regional office. He/She/They are responsible for duties that include reviewing and processing applications, responding to client enquiries, assisting with forms completion and public information sessions, processing rent receipts, work orders, procurement documents and accounts payable invoices, performing reception duties, and providing general clerical, data entry and document management support. 

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

High school diploma and completion of post-secondary courses in office or business administration or other relevant discipline.  Sound office administration experience.  Or an equivalent combination of education, training, and experience acceptable to the employer. 

  KNOWLEDGE, SKILLS AND ABILITIES:

Sound knowledge of office systems and procedures. Some knowledge of accounting procedures. Ability to learn, understand, and explain BC Housing program, policies, and services. Ability to deal with the public, staff, and outside agencies in a courteous, professional, and tactful manner. Ability to maintain a cash float and balance cash accurately. Ability to type a minimum of 40 wpm. Ability to search documents, databases, and the internet to resolve issues creatively and within established guidelines. Ability to plan, multi-task, meet deadlines and adapt in a fast-paced environment. Ability to exercise tact, diplomacy and good judgement when interacting with a broad range of partners and customers, including individuals of diverse social, educational, and cultural backgrounds. Ability to plan and meet deadlines by effectively prioritizing actions to respond to numerous diverse and shifting challenges without compromising the quality of work. Ability to work with accuracy and excellent attention to detail. Excellent oral and written communication skills, with a solid command of English grammar, punctuation, and spelling. Excellent interpersonal and conflict resolution skills. Strong problem-solving skills. Strong in computer applications, including MS Office (Word, Excel, PowerPoint, Outlook), with excellent mail merge document skills.

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