Delivery Driver

3 weeks ago

Saanichton, Canada Metro Supply Chain Full time

Delivery Driver

6776 Oldfield Rd, Saanichton, BC V8M 2A3, Canada Req #2818 Tuesday, April 16, 2024

Join our team

Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

JOB SUMMARY

The Delivery Driver’s primary responsibility is providing direct to store deliveries for a dedicated Metro customer. It is essential that the Delivery Driver creates a positive customer experience by understanding and meeting the customers’ needs. Success in this role will be determined by customer satisfaction through on time, accurate deliveries and providing a positive customer interaction each and every time you interface with the customer. 

S hift : 

Tuesday, Wednesday, Friday 8:30-5pm
Thursday 10:30-7pm
Saturday 7:30-4pm

Pay Rate: 23$ to 25$ per hour 

RESPONSIBILITIES 

Operating a 26-foot 5-tonne truck, conduct deliveries on predetermined route using a Proprietary Smartphone software to provide accurate on time delivery to multiple store locations. Assigned delivery routes will vary from time to time. Strict adherence to completion of all documentation according to SOPs including manifests, obtaining signatures etc. At a Metro facility, load pallets with product into the truck for delivery in a manner that prevents damage to the product. Adhere to Metro’s safe motor vehicle driving methods, as well as, strict adherence to all Provincial motor vehicle laws. Maintain a clean delivery truck, perform daily pre/post shift safety inspections and advise the Supervisor of any concerns or service recommendations. Follow all SOPs regarding the safeguarding of Metro and its Customers property against theft. Return damaged or product not accepted back to the facility, according to SOP. Work with Customer Service, Dispatch Team and the Logistics Coordinator to accommodate rush deliveries and/or changes to the scheduled delivery route. Establish a positive relationship with the Client/customer by understanding client expectations, meeting daily commitments, and addressing or referring any service concerns for resolution. Adhere to established uniform requirements, maintain a professional image and handle all client interactions in a courteous, customer-oriented manner. Demonstrate and promote Metro’s Our WAY values on a daily basis. Assisting and potentially hosting onboarding training and development sessions Auditing teams on the road to ensure compliance and top service standards. Available to provide technical delivery support Other duties as assigned.

EXPERIENCE

Valid “Class 5” driver license with a clean driver abstract. Minimum of 3 years experience as a class 5 delivery driver in a time-sensitive, customer interfacing environment preferred. Experience operating a 26-foot cube truck; Experience operating a tailgate is an asset; Experience or comfortable using an on-board GPS navigation system. Must agree to a criminal background and credit check.

CORE COMPETENCIES:

Customer Centricity Fostering Culture Collaboration Problem Solving & Decision Making Managing Through Change Developing Self & Others Planning & Results Orientation Communication Always Improving Mindset Business & Financial Savvy

EDUCATION

Completion of secondary school is preferred or equivalent experience.

Why Join Us

Work in an environment where safety is our first priority The opportunity to build a career with a growing company Medical, dental, and vision coverage for you and your family Life and disability insurance Wellness programs to support your family’s well-being A Retirement Savings Program with a company match Company team wear allowance Employee Appreciation Day Company sponsored social events Community volunteering 

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