Entry Level Customer Service Assistant

2 months ago


Toronto, Canada Sphirea Plus Full time
Job Description

Job Description:
As an Entry Level Customer Service Assistant at Sphirea Plus, you will play a key role in interacting with our clients, answering their inquiries, and ensuring their satisfaction with our products and services. This is a fantastic opportunity for someone looking to start a career in customer service with plenty of room for growth and development.

Responsibilities:

  • Handle incoming customer inquiries via phone, email, and live chat.
  • Assist customers with product information, order processing, and tracking.
  • Resolve customer issues and complaints promptly and professionally.
  • Maintain a positive, empathetic, and professional attitude towards customers at all times.
  • Keep records of customer interactions and follow up on open issues.

Qualifications

Skills Required:

  • Strong verbal and written communication skills.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to multitask and manage time efficiently.
  • A customer-oriented attitude with a willingness to go the extra mile.
  • Basic computer skills and familiarity with Microsoft Office or Google Suite.


Additional Information

Benefits:

  • Competitive salary ranging from $43,000 to $52,000 per year.
  • Comprehensive health, dental, and vision insurance.
  • Paid vacation and sick leave.
  • Ongoing training and professional development opportunities.
  • A supportive and friendly work environment with opportunities for growth.

Join Sphirea Plus and kickstart your career in customer service with a dynamic team dedicated to making a difference



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