Senior Advisor International Services

2 months ago

Montreal, Canada National Bank Full time
Attendance Hybrid Job number 23028 Category Senior Professional Status: Permanent Type of Contract Permanent Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 17-Oct-2024 Location: Montreal, Quebec City Montreal Province/State Quebec Area of Interest: Advisory services, Commercial banking

As a Senior Advisor in the International Services team at National Bank, you will be acting as the reference person for the sector. It is through your motivation to work as a team to change things and question the status quo, your experience in process management and your knowledge of international products and technology, that you have a positive impact on the lives of your colleagues, customer experience, and the Bank's efficiency in promoting the delivery of continuous value.

Your role: 

Participate in different projects to improve the quality of service, customer experience, operational processes in different sectors Write, review, and edit all documentation (operational processes, product development, procedures...) Develop and propose effective work tools/processes to improve the operation’s profitability Establish and maintain effective communication with our various partners in international activities Coordinate the production and updating of all documents for the sector Support our business partners to ensure the stability of their work tools

Your team: 

As part of the International Services sector, you will be part of a team of 10 colleagues, and you will report to the Product Manager. Our team stands out for its expertise in its products, processes and teamwork. We maintain a very high quality of delivery in a great work atmosphere.

We offer a wide range of ongoing learning opportunities for your development, including hands-on learning, training courses and collaborating with colleagues who have varied expertise and profiles.

Prerequisites:

Bachelor's degree in a related field and five years' relevant experience OR Master's degree in a related field and three years' relevant experience OR University certificate and seven years' relevant experience We are really looking for someone that: Is proactive, autonomous and enjoys working in an agile environment Adapts easily in a constantly evolving environment Languages: English, French Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

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Agile Methodologies Continuous Improvement Diversity & Inclusion Empathy Global Operations Influence others Learning Agility Proactivity Resiliency Teamwork Vendor Management

Your benefits

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In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
Health and wellness program, including many optionsFlexible group insuranceGenerous pension planEmployee Share Ownership PlanEmployee and Family Assistance ProgramPreferential banking servicesOpportunities to get involved in community initiativesTelemedicine serviceVirtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first:

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We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We want to offer an accessible, barrier-free workplace to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates What can you bring to our team?Come live your ambitions with us Une carrière en tant que ConseillerAs a Senior Legal Advisor in the Legal

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