Implementation Specialist

3 weeks ago

Oakville, Canada ClubRunner Full time

ClubRunner is the award-winning provider of membership software for non-profit service clubs and associations. Our product encompasses a diverse range of solutions, including membership management, content management, event management and registration, email campaigns and more. We pride ourselves on using the best technology available to deliver great solutions backed by an exceptional customer experience.

We are on a mission to help membership organizations thrive with purpose-built software, and are looking for motivated and passionate people with a diverse range of talents to join our team. The company's growth offers long-term career and personal development opportunities for motivated and driven individuals. 

As an Implementation Specialist, you will work as part of the implementation team, configuring and deploying CRM-based SaaS projects for clients. You will collaborate closely with cross-functional teams to ensure projects are delivered successfully and meet client requirements. This is a hands-on role where you will gather client requirements, analyze and configure solutions, and support the overall implementation process. You'll need a solid technical background, strong attention to detail and excellent communication skills to help ensure that each client's needs are met effectively.

What you will be doing

  • Collaborate with the team to analyze client requirements and translate them into technical configuration
  • Implement system configuration using database entities (objects), fields, views, listings, dashboards, and more
  • Maintain organized project documentation using Confluence to track progress and ensure that all relevant information is up-to-date
  • Use project management tools like Jira to track progress on assigned tasks
  • Develop a deep understanding of product features and capabilities
  • Identify gaps and clarifications needed and communicate closely with customer for answers
  • Prepare data imports and data migration plan
  • Participate in client meetings as required, providing updates and assisting with technical support during the implementation process
  • Ensure the smooth transition of the solution to the client, including training, to support a positive onboarding experience
  • Contribute to product lifecycle by providing feedback on feature improvements
  • Maintain and retain product and services knowledge at all times

What we are looking for

  • 2-3+ years of experience supporting SaaS implementation projects in a B2B environment
  • Proven ability to gather and understand client requirements and assist in configuring solutions to meet those needs
  • Solid technical and analytical background
  • Strong communication and organizational skills, with the ability to manage multiple tasks effectively
  • Experience collaborating with cross-functional teams such as product, engineering, and customer success
  • Familiarity with project management tools such as Jira and Confluence
  • Ability to thrive in a dynamic, fast-paced environment and adapt to evolving client needs.
  • A problem-solving mindset, able to troubleshoot and resolve client issues during implementation

Nice to have

  • Experience working with CRM, databases and configurable SaaS products 
  • Experience in a client-facing role in a startup environment
  • Basic knowledge of change management processes in SaaS implementations.
  • Familiarity with improving usability in software products.

What we offer

  • Competitive salary and paid time off
  • Opportunity to work in a progressive technology company
  • Fully remote work options + flexible hours
  • Professional development and career growth opportunities
  • Comprehensive medical, dental, and vision benefits plan
  • Life, disability and critical illness insurance
  • Employee Assistance Program (EAP)

  • ERP Implementation Specialist

    6 months ago

    Oakville, Canada Harris Time Full time

    **Job Overview**: Harris Time Inc., a manufacturing company based in Oakville, Ontario. We are currently seeking an ERP Implementation Specialist with expertise in ERPNext or Odoo systems We are flexible for timing and can offer after regular business hours availability if required. CANDIDATES MUST HAVE EXPERIENCE USING ERPNEXT, ODOO or OTHER ERP...

  • Product Development Coordinator

    2 weeks ago

    Oakville, Ontario, Canada AppleOne Full time

    Job DescriptionWe are seeking a highly skilled Product Development Coordinator - Strategic Implementation Specialist to join our team at AppleOne. This is a fantastic opportunity to work closely with the development and platform leadership teams, ensuring the successful implementation of projects from inception to delivery.About the RoleIn this role, you...

  • IT Systems Coordinator

    2 weeks ago

    Oakville, Ontario, Canada CSN Collision Full time

    About CSN CollisionCSN Collision safely repairs over 200,000 vehicles annually, restoring Canadians to the road with confidence. As a leader in collision repair since 2002, CSN has grown to over 230 centres across Canada.Job SummaryThe IT SYSTEMS COORDINATOR reports directly to the Supervisor, Information Systems and is accountable for enhancing, optimizing,...

  • EHS Specialist

    5 months ago

    Oakville, Canada Siemens Full time

    A Snapshot of Your Day EHS Specialist implementing and managing SGRE EHS programs at various assigned wind farms under O&M contract. Supports the design and/or implements safety guidelines and instructions (for occupational safety, fire prevention, dangerous goods and emergency management), for an a

  • Health and Safety Specialist

    6 months ago

    Oakville, Canada Spark Power Full time

    Spark Power, a trusted partner in energy in North America, is looking for a **Health and Safety Specialist **to join our Oakville team. The **Health & Safety Specialist** is responsible for ensuring compliance with all relevant regulations and policies, conducting risk assessments, developing and implementing safety procedures, providing training to...

  • Enterprise IT Application Specialist Lead

    4 weeks ago

    Oakville, Ontario, Canada Geotab Inc. Full time

    Job OverviewAt Geotab Inc., we are seeking an experienced IT Asset Management and Application Support Specialist Lead to join our team. In this role, you will be responsible for driving technical projects, acting as an escalation point for complex application issues, and mentoring other IT Applications Specialists.This is an exciting opportunity for a...

  • Compensation Strategy Specialist

    2 weeks ago

    Oakville, Ontario, Canada Andrew Peller Limited Full time

    About the RoleWe are seeking an experienced Compensation Specialist to join our team at Andrew Peller Limited. As a key member of our HR department, you will be responsible for designing, implementing, and managing our compensation programs.

  • Marketing Communications Specialist

    2 weeks ago

    Oakville, Ontario, Canada GREAT LAKES DENTISTRY Full time

    Company OverviewGREAT LAKES DENTISTRY is a dynamic organization seeking a skilled Marketing Communications Specialist to join our team. In this role, you will be responsible for developing and implementing effective marketing strategies to promote our services.

  • Marketing Specialist

    6 months ago

    Oakville, Canada SANY Heavy Machinery Canada Limited Full time

    Our marketing department is seeking a talented Marketing Specialist that can help us develop programs to support our customers. The specialist will be responsible for introducing new products and services, creating marketing materials and performing research and analysis to support our marketing goals. We are interested in hiring a thoughtful, experienced...

  • SEO Specialist

    6 months ago

    Oakville, Canada pixetech inc Full time

    '''Duties''' - Conduct keyword research and analysis to identify target keywords and phrases - Optimize website content, including meta tags, headings, and URLs, for improved search engine visibility - Develop and implement on-page SEO strategies to improve organic search rankings - Monitor and analyze website performance using tools such as Google...

  • Business Operations Specialist

    4 weeks ago

    Oakville, Ontario, Canada Pizzaville Full time

    About the Role:We are seeking a highly skilled Business Operations Specialist to join our team. In this role, you will be responsible for developing and implementing business strategies to drive growth and efficiency.Key Responsibilities:- Collaborate with cross-functional teams to drive business results- Develop and implement process improvements- Analyze...

  • Network & Cloud Security Specialist

    5 months ago

    Oakville, Canada Genworth Financial, Inc Full time

    Job SummaryReporting to the Director, IT Security & Audit, the Network & Cloud Security Specialist is a valued member of a team responsible for the ongoing implementation and monitoring of security controls to mitigate ongoing data security risk involving the loss or exposure of Sagen informational

  • Child Development Specialist

    2 weeks ago

    Oakville, Ontario, Canada THE NOTTINGHILL EDUCATIONAL REC CENTRE LTD Full time

    Job Title: Child Development SpecialistWe are seeking a dedicated and passionate Child Development Specialist to join our team at The Nottinghill Educational Rec Centre Ltd.Salary: $55,000 - $65,000 per yearAbout the RoleThe successful candidate will be responsible for developing and implementing child-care programs that support and promote the physical,...

  • Digital Marketing Specialist

    6 months ago

    Oakville, Canada Horizon Measurements Full time

    **Marketing Specialist** **Company Description**: At Horizon Measurement Solutions Inc., we are a dynamic and innovative **[industry/niche] **company dedicated to delivering exceptional products/services to our customers. We pride ourselves on our commitment to excellence and our forward-thinking approach to marketing. As a Marketing Specialist, you will...

  • Student Experience Content Specialist

    2 weeks ago

    Oakville, Ontario, Canada Sheridan College Full time

    About the OpportunitySheridan College is seeking a highly skilled Student Experience Content Specialist to join its Communications and Marketing team. This exciting role offers an exceptional opportunity for a talented individual to contribute to the development and implementation of innovative content strategies that enhance the student experience.

  • Compensation Specialist

    2 weeks ago

    Oakville, Ontario, Canada People Corporation Full time

    We are seeking a highly skilled Compensation Specialist to join our team at People Corporation in Oakville.The ideal candidate will have 5+ years of progressive experience in Group Benefits, providing strategic and innovative solutions to clients' complex benefits challenges.Key responsibilities include:Managing client relationships and providing exceptional...

  • Marketing Hubspot Specialist

    5 months ago

    Oakville, Canada autologiQ Full time

    **Job Title**:Marketing Support/ HubSpot CRM Specialist **About Us**:Welcome to the future of automotive service. autologiQ has revolutionized the industry by allowing client to get quotes, book appointments and pay for automotive services through the palm of their hand. Like the "Uber Eats of Automotive", we serve clients digitally across Canada. Our rapid...

  • Finance Systems Specialist

    6 months ago

    Oakville, Canada Geotab Full time

    **Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a meticulous and analytically sharp individual to join our Finance team as a Finance Systems Specialist. If you love technology, and are keen to join an industry leader — we would love to hear from you! **What you’ll do: As a...

  • E-commerce Optimization Specialist

    3 weeks ago

    Oakville, Ontario, Canada Equest Full time

    About the RoleWe are seeking a highly skilled E-commerce Optimization Specialist to join our team at Samuel, Son & Co. Ltd.As an E-commerce Optimization Specialist, you will be responsible for developing and implementing optimization strategies for our e-commerce stores, ensuring a seamless user experience that maximizes conversions.You will work...

  • Business Growth Specialist

    4 weeks ago

    Oakville, Ontario, Canada web tech pro Full time

    Job DescriptionWe are seeking a highly skilled Business Growth Specialist to join our team at Web Tech Pro. As a key member of our team, you will be responsible for developing and implementing policies to promote industrial and commercial business investment in rural and urban areas.Key ResponsibilitiesDevelop policies to encourage industrial and commercial...