Leader Clinical Projects and Strategic Initiatives

Job Description

Within the context of a client and family centred model of care and, in accordance with the Mission, Vision and Values, and strategic directions of Providence Health Care, the person promotes a safe, respectful, and civil working environment for patients, residents, families, visitors and staff.

Reporting to the Director of Research and Knowledge Translation, the Leader, Clinical Projects & Strategic Initiatives is responsible for leading and managing large scale clinical project activities or clinical components of major projects with significant budgets and/or staff to ensure project deliverables are completed on time and on budget. Works with partners at all levels and inspires others to achieve goals and deliverables through facilitation, effective communication and addressing potential barriers to success. Communicates with all levels of staff and management to facilitate consensus, consult, negotiate and share information. Liaises with staff, consultants, other health care entities and other external agencies, as needed. Develops sustainable education plans and evaluates outcomes and acts as a resource for staff. Establishes project team and provides leadership and direction to staff, project team(s) members and consultants to keep within project scope, quality expectations, and timelines and coordinates related activities to advance the project vision through exceptional delivery.

Education, Training and Experience
Bachelor’s Degree in relevant discipline (Master’s preferred) in a relevant health care field such as Nursing or Allied Health Sciences and seven (7) to ten (10) year's recent, related experience including direct clinical experience in a health care setting and experience managing large-scale projects, facilitating and managing consultation processes with a wide range of partners and/or leading program planning, program development, or quality improvement initiatives, or an equivalent combination of education, training and experience.

Skills and Abilities
• Comprehensive knowledge of project management principles and methodologies and ability to coach staff on these skills.
• Ability to utilize initiative, vision, independent thinking and creative problem-solving abilities to implement project plans and realize project completion.
• Broad knowledge of health care delivery systems in primary, acute, residential and community settings.
• Effective facilitation, persuasion and negotiation skills to achieve consensus, resolve conflict and achieve desired outcomes.
• Demonstrated ability to provide coaching, leadership and team development.
• Demonstrated ability to manage relationships and influence senior leadership (clinical and administrative).
• Demonstrated excellent communication skills both verbally and in writing with various partners.
• Demonstrated experience with large-scale organizational change efforts.
• Demonstrated experience with strategic planning, tactics, and problem solving and root cause analysis skills.
• Ability to influence others to move towards a common vision.
• Maintains a thorough understanding of available resources for projects and applicable partner groups, provides feedback and detailed analysis on project processes and makes recommendations as required.
• Uses sound business acumen to manage the fiscal resources of assigned projects/services in a manner that is financially responsible and consistent with overall goals of the organization.
• Ability to work effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner.
• Functional knowledge of word-processing, spreadsheet, presentation, project management and database applications.

1. Develops detailed project charter and project plans outlining goals, objectives, timelines and project deliverables.
2. Executes project plan according to project methodologies, ensures successful and coordinated completion of project components, facilitates consensus with partners as needed, and ensures readiness for project implementation.
3. Tracks project progress according to project plan, monitors and reports on the status of projects and major issues/obstacles encountered. Makes recommendations regarding projects scope changes, rationale for change, seeks consensus and proceeds as needed.
4. Leads clinical process improvement and work redesign, utilizing clinical expertise to utilize persuasion and negotiation abilities to achieve consensus, resolve conflict and achieve desired clinical outcomes.
5. Implements and/or contributes to the implementation of effective processes to assess project risks with emphasis on clinical risks, identify risk mitigation strategies and monitor risk throughout the life cycle of the project.
6. In collaboration with Project Sponsor, develops a budget plan for the project that meets the goals and objectives of the project, monitors expenditures, identifies financial issues, and seeks to adhere to budget or take corrective action. Recommends and/or negotiates contracts for provision of goods and services as required.
7. Communicates with partners, project sponsors and the organization on the scope and status of the project, benefits to partners/others, obligations and responsibilities and changes in processes. Ensures questions and concerns are addressed in order to achieve buy in.
8. Meets with partners, explains parameters of project and seeks input from the interdisciplinary team. Establishes roles and responsibilities of team members, identifies skills required and discusses timelines for project. Directs work of team members as applicable to project.
9. Identifies and supports resolution to problems or barriers for successful project/change initiative completion.
10. Provides leadership, facilitation, coordination and/or support as required to organizational committees, planning groups and operational/implementation groups.
11. Develops and promotes flexible and sustainable education and training strategies and works with project team to gain commitment to implemented processes.
12. Develops a process of evaluation for project outcomes, data collection and analysis.
13. Participates on a variety of committees and establishes positive working relationships in order to ensure successful outcomes and cooperation from others on the project.
14. Integrates the mandate of the project plan with existing services and programs where possible, in order to strengthen the project and ensure responsible use of human and fiscal resources.
15. Provides leadership and direction to staff, project team members, consultants, and user groups, by providing consistent and effective day-to-day management of the project(s) and the team(s) including work assignment, coaching, mentoring, skill development and, where necessary, corrective action including performance management. Liaises with human resources personnel on related matters as required.
16. Acts as a resource and provides support to the project team, staff and consultants and ensures that high quality project management principles are adhered to throughout the project stages. Mediates to resolve specific issues including interpersonal conflicts. Provides support to maintain project timelines.
17. Performs other related duties as assigned.

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.