Banquet Captain

Company Description

Experience simple and soulful mountain dining in a stylish ski village setting in the upscale Westin Trillium House Hotel. Custom-built for mountain dining, special events and off site caterings anywhere in the Georgian Triangle. Offering an extensive breakfast, lunch and dinner selection, as well as some seriously indulgent culinary experiences.

What's in it for you:

Gratuity Sharing  Discounted gym membership and Employee Assistance Program 50% Dining Discount for all O&B locations Employee Referral Program Training and development opportunities Access to Health, Dental and Visions benefits with Enhanced Mental Health Coverage

Core Values:

You are passionate and articulate about food and beverage  You value relentless innovation and kick-ass creativity You value positivity, honesty and respect  You aim to leave lasting, positive impressions on every guest through intelligent, enthusiastic and emotional service. You celebrate diversity and recognize that we are strongest when we apply the sum of our personal energies, our collective genius

Job Description

PRIMARY DUTIES & RESPONSIBILITIES

Communicates the vision to all team members and leads by example. Reinforces the O&B values daily and inspires the team with his/her exciting vision for the future Leading a team of servers and bartenders during an event, responding to all concerns and needs as required Builds and maintains relationships with guests, team members and senior management alike Shows leadership in creating a culture that revolves around the experience and enjoyment of food and wine Uses conflict/resolution and problem solving skills Assist in the preparation, setup and maintenance of event spaces Possess a strong knowledge of event menu items Follows bar, beverage and wine control procedures exactly Respond promptly to guest requests in a timely, professional and efficient manner Deliver food & beverage to the appropriate tables as directed by the Management team Clear plates, cutlery and glasses from the tables and return them to the dish area Monitor food quality and presentation standards Regularly monitors and achieves the O&B points of technical service and points of details Adhere to all O&B health and safety standards Additional duties as assigned or required Follow and understand event details as stated on a Banquet Event Order to ensure proper execution of the event as per the guest’s expectations. Accurately entering information on a POS system. Work independently as required. Maintain inventories and par stock levels of event service items and equipment. 

Qualifications

Degree/Diploma in event management, hospitality or similar field and/or experience serving in a similar environment Smart Serve Certification a requirement High attention to detail Ability to remain calm under pressure while working in a fast-paced environment Organizational skills and the ability to multi-task Strong oral and written communication skills Ability to maintain a level of professional urgency and momentum Available to work evenings, nights and weekends

Additional Information

---