Manager, User Feed Delivery

6 months ago

Montreal, Canada The International Air Transport Association Full time

Employment Type: Permanent
Contract Duration: 

At IATA, we speak for the airlines of theworld, serving and supporting over 300 of them across all continents. Weare passionate and knowledgeable about the aviation industry, and we strive tomake it safer, smarter, more sustainable and more inclusive. We celebratediversity and inclusion in our workforce, and we respect and value thedifferent backgrounds, perspectives and skills of our employees. We also careabout our employees’ wellbeing, and we provide flexible work arrangements,travel benefits, family-friendly policies, equal pay and a day off on yourbirthday. We believe in giving back to the community and encourage our staff toparticipate in volunteering activities that support causes they care about. Weencourage you to join our global community of aviation enthusiasts, and we willdo our best to make you feel comfortable during the interview process. IATA ismore than a trade association; it is a vision of a better future for airtravel.

About the team you are joining

IATA’s Business Intelligence Services arethe focal point and driving force for data management and global BI servicesfor the aviation industry. The team is comprised of aviation industry experts,data management and analytic professionals and experienced data scientistsbased in Montreal and Geneva.
This hiring position of Manager, User FeedDelivery will manage end-to-end feed delivery to DDS clients (and for derivateproducts), encompassing contract implementation, feed configuration andmonitoring for ongoing and adhoc delivery, addressing users queries on feeddelivery and data quality issues.
This role is part of the BusinessIntelligence Delivery unit and reports to Senior Manager, DDS Operations.

What your day would be like

Review contracts and ensure the compatibility of the feed layout and delivery requirements with the system capabilities.

Contract implementation and feed configuration for standard and custom feed deliveries, and for both ongoing and adhoc feed deliveries.

Monitor feed deliveries and work with the vendor and IATA iinet team to resolve any failures in feed generation and delivery to the clients.

Handle users queries on feed delivery and re-delivery, address data quality issues, identify the root causes, and work with the business team or the vendor to resolve them.

Review the data from the different data sources, identify the root causes for discrepancies and work with the different data providers on resolving them.

Work with the vendor to identify new enhancements on feed development and delivery methods, and to resolve any flows and issues in the current implementation.

Coordinate with IATA partners on feed deliveries and on user queries (whenever is needed).


We would love to hear from you if

or in Computer Science or Computer Engineering
Must have solid technical expertise in Cloud Computing, AWS infrastructure and Database Management
5+ years’ experience in solution design and architecture
Preferred knowledge in business intelligence and reporting (MS Power BI), integration and systems architecture.
Proven experience working closely with business owners and subject matter experts to document, design, develop, and deliver high-quality data and analytics solutions is required
Good interpersonal communication; the ability to communicate complex issues in a simple manner
Fluent reading, writing and speaking abilities in English
Team player and strong sense of ownership.
Ability to work under pressure with strict deadlines.

Travel Required: Y

Learn more about IATA’s role in the industry, our benefits, and the team at . We are looking forward to hearing from you

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